FOX RENT A CAR CAR RENTAL REVIEWS IN TURKEY

The store assistant mentioned that the fuel cost for petrol cars is high and suggested switching to a diesel car. However, it seems like I was charged an extra 2-3 euros per day, or maybe it was a toll fee. In total, I was charged 59 lira or euros at the store.

Service was excellent.

Difficult to find the rental company representative at the airport.

This is a great car rental company. Ali, who assisted us, was very patient and friendly.

Rented a car three times in Turkey, and this company was the worst. Bad attitude and hard to communicate with. They gave me a smaller car claiming it was a larger one, felt cheated, never renting from them again. They charged me 10 euros in advance for toll fees, when it was actually only 3 euros. Other companies charge based on actual costs.

FOX unilaterally canceled my rental contract (which was fully paid in advance). My evaluation: FOX has zero credibility.

Acceptable. The airport counter was unattended in the morning (the counter is in the arrivals area and cannot be accessed from the normal departure area). It took a phone call to find someone.

Multiple brands are at a small counter. However, since the airport we arrived at is very small, it was quite easy to find.

They gave us an old, fuel-inefficient car that was not the model we reserved. The staff at the site said it was the only one left, otherwise, there would be no car. They did not clearly inform us about the correct parking area for returning the car. We parked in the airport visitor parking, which was right next to the rental car parking. When we asked for assistance at the counter, they said it was our own responsibility and refused to help. Terrible service. The car model was vastly different from what we booked, old, and consumed a lot of fuel. A driver on the road even flagged us down to tell us that the rear wheels were swerving. I have the right to request a refund.

Great service

The one-way rental fee is too high, but everything else is fine. The condition of the car is also good.