SHOUQIZUCHE CAR RENTAL REVIEWS IN THAILAND

It was the same clerk as last time, chubby and very cute.

Satisfied

Pretty good overall

Simple process, efficient service, very nice!

Services are provided by a third-party company in Phuket.

Convenient and fast

Good service attitude.

Overall met expectations

Very satisfied, the lady at pickup was very friendly

Overall good

Overall okay. The car and its body are a bit old, but it performs well and the air conditioning is sufficient.

The staff speaks excellent English, no communication barriers.

I forgot to bring my credit card when I went to the airport to pick up the car. I explained the situation in detail and contacted customer service, asking if I could use Alipay or pay cash at the store, but I was refused. The response was that I couldn't pick up the car and wouldn't get a refund. In the end, I couldn't rent the car and had to take a taxi to the city to rent another car. The company said it was my responsibility and decided not to refund me. Can't the company that collaborates with Alipay accept Alipay as a guarantee? Can't I use cash as a deposit and get it back a month after returning the car? Sigh. A few days' rental fee went down the drain and there was no way to complain. I can only learn from this experience.

Picking up and dropping off the car was very convenient with no extra charges. When I picked up the car, they just asked if I wanted full insurance and even offered a discount. When I said no, they didn't insist. Before returning the car, I made a call, and by the time I reached the airport, someone was already waiting for me. The return process took just two minutes, which was fast and convenient.

Terrible

Acceptable

The vehicle was old, had 110,000 kilometers, no parking sensors or rearview camera. It wasn't fully fueled.

It's okay

Extremely satisfied

Very satisfied