PARADISE CAR RENTAL REVIEWS

The car was really dirty, there was even a shoe from another person under the seat. The breaks started not to work but in all the country they only have ofices in Kuala Lumpur and in Penang to change the car and i was on the other side of the country so i had to go have of the country with tje breaks broken.

Took too much time to wait for the car. However, the customer service of Paradise did a great job when we encounted a problem.

Thank you for providing wonderful service, keep it up!

customer service staff was efficient and pleasant. car condition in excellent condition

booking was smooth and easy.

Professional and easygoing staff

No staff at the counter when drop off so had to call the number printed on the Form and waited about 10 minutes before the staff turned up. When we pick up the car we were told that the staff will be at the counter when we drop off. The car's suspension is bad so we felt all the road bumps and it makes squeeky noises. Will not recommend this rental company.

Responsive and helping staff.

Serve by Fauziah. Excellent person and friendly.

everything meet expectation.

New car

easy and cheap

Drop off time wasn’t flexible enough, plus amount charged by staff for additional hour was incorrect and more then what was specified in the contract

No comment

No comment

Counterstaff very helpful and fast

Good booking platform

Very decent service and the car was clean inside and out. Service was pretty quick and very pleasant.

Very easy to compare rentals from different companies and information was clear. Ability to choose different protection plans is excellent.

Before ordering, it showed that there would be Chinese service, but there wasn't any.

Receipt printed show Bezza. But they claim system they entered is Saga.

car was clean , easy to drive. easy to book online price reasonable pick up/drop off convenient

Not sure if price got drop or not. Easy to book online.

The car conditions was poor, The bottom of the car are making alot of noise, side mirror can't be adjust. The car body have a lot of dented spot and bumper is not fix properly.We told them about it but they said that was the last unit thay have and we have to wait for around 40mins to pick up our car.

Awesome service

Nil

The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.

It was easy to make a booking and compare prices with other rental companies. Will use the website again