Counter staff at Lotus were extremely helpful and didn't unnecessarily push and extra insurance. They gave great tips on where to visit, as well as a thorough explanation of the rules of the road in Iceland. They don't look to charge you for hidden costs and return was painless with no worrying about car condition involved. Superb service - other car rental companies should take note and learn from Lotus.
“More experience - face up to the untruthful counter staff and unreliability rental car company”
About Lotus:6.0/10
It is the worse car rental company in my travelling journey up to now!!
Unreliability - I was booked a diesel used car for ten days more journey half-year before in order to economy fuel consumption , but only a gasoline car to be chosen....
Untruthful - The staff mislead much compensated cost instead of the fact as some damage to be found!
About QEEQ:8.0/10
It is so easy to use for booking platform and many variety cars to be chosen.
There is prompt service and helpful to provide insurance claims form to get ride of my problem.
“quick easy and competitively priced, will be using again”
About Lotus:9.7/10
friendly and efficient staff.
nice car - free upgrade.
quick and easy pick up and drop off.
only point they could improve on was cleanliness and condition of child seats, one was quite dirty and another one was missing 4 point harness. resolved promptly though.
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