CAR RENTAL REVIEWS ON KTC AT DUBAI AIRPORT, DXB

Picking up the car was very efficient, the service was detailed and thorough, with all questions answered.

Extremely satisfied.

Good

Great service

The car was in good condition. I suggest adding window tinting. The service was okay. There was a dedicated person to pick me up at the airport. The process of picking up and dropping off the car was convenient. Self-driving is a good choice.

Very good, responses were very prompt! Although the actual vehicle delivered was different from the one ordered, it met our needs so it's fine. There were no unexpected charges, and the deposit was returned in about two weeks. You can check for any fines on the Dubai police website.

Very satisfied

Extremely satisfied

Great rental company

Very satisfied. When renting the car, I read many reviews and chose this company because, although it wasn't the cheapest, there were no hidden fees or compulsory charges. The staff member was responsible and explained Dubai's traffic regulations and points to note. This time, I had zero violations while driving. I recommended it to two friends, and they both felt it's good! Renting a car in Dubai is a good choice since taxis are too expensive.

Very satisfied, KTC's service was excellent. The rental staff were very cooperative, and when we forgot something in the car, they delivered it to the airport for free.

Overall satisfied, encountered inconvenience during pickup, promised to reimburse taxi fare.

Very satisfied

Very satisfied.

Very satisfied!

The car delivery service to the airport was excellent and saved us time. We arrived late, but the staff was very patient in explaining everything to us.

I was not provided with the 'guaranteed car I booked' instead it was a lower spec similar sized car. Had to pay the Hidden cost of airport parking! Have not received my security deposit back yet, which instead of Holding on my credit card, they actually deducted. Now when it has been 3 weeks and I have asked for it back, they are making up excuses that Dubai is in Lockdown. Whereas the newspapers are stating the malls are open, just for a few hours less. Furthermore refund is meant to be an online process Anyways! He even took pictures of my credit card and passport with his personal mobile phone, and showed me that he had done the same for other customers.

Extremely satisfied

Very satisfied

Very satisfied