Excellent service. This was the first time I have ever hired a car to visit my family and was overwhelmed with so many choices. So glad I went with Bayswater and will certainly use them again.
“Far cheaper than the big guys with much friendlier service”
About No birds:10.0/10
Bayswater not at the airport but they offer an effortless shuttle service to their depot 5-10 minutes drive.(I guess that's why they were far cheaper than the big names).Excellent friendly staff and as good as new vehicles and cheap extra driver rates.
About QEEQ:10.0/10
Listed all cars,companies and costs for easy comparison.
“Just so easy to deal with, excellent vehicle and top service.”
About No birds:10.0/10
I don't know what could improve as everything was seamless. We added on a fee to go to Esperance a few days after we collected the vehicle-that was so easy, just a couple of minutes over the phone.
The speed your staff handled the pick-up and drop-off was excellent, but I was annoyed my vehicle was no waiting at the airport as I did request "airport pickup" meaning for the vehicle, NOT ME in a bus to your office!
About QEEQ:10.0/10
When booking through your website I requested "airport pickup" of the hire vehicle and what I got was "airport pickup of me in a bus to rental office after making phone call", so I was delayed in my "drive-away from the airport" time-frame which was an inconvenience.
On the booking confirmation the price to pay at the counter was 411.90$ this price miraculously increased about 30$ when we needed to pay and nobody could tell us why. No birds put the blame on qeeq.
“Not happy with service staff ,condition of car or the time spent waiting for service at the depot”
About No birds:5.3/10
Car wasn't cleaned as there was food in centre console also only had 3/4 full fuel tank service staff very abrupt and lacked in urgency kept waiting for 15 mins before being served abit more curtousy and helpfulness from staff would have been better after being served was given keys and told to go find car ourselves out in the lot overall I'm not happy with the service from staff or condition of the vehicle either definently won't be using no birds again when hiring a car not happy at all
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