TIMES CAR RENTAL REVIEWS IN JAPAN

Satisfaction

Satisfaction

There was a shuttle service from the airport, which was very convenient.

Good service and easy to find shuttle bus to take to Times. All was smooth.

Easy booking process.

Easy to make booking with reasonable pricing. pick up and drop off location easy to find. Pick up and drop off processing step is easy just show them the reservation number.

Give more promotion and coupon to promote this good facility.

Good service

Good

Can have a cheap price compared with others

Can have a cheap price compared with others

All the staff are very helpful.

Good service Car rental in Okinawa with airport transfer bus to the office

It's Ok to use your service in the first time and I wish to use again

Overall, the experience is great, with many new car models to choose from.

Poor English language, since I forgot full fill the oil only of half tank, 1st Of the officer need me pay, ¥8xxx, it is really crazy, I angry and he don’t understand, 2nd staff told me ¥2xxx is ok. Which is totally ridiculous.

Good

Someone cut in line, and there was no guidance on how to use the navigation. The staff was not helpful.

There is no counter in the airport. We need to take a shuttle bus to domestic terminal and walk 400 meters to the car office. Otherwise we need to call the office which we don't have the Japanese telephone number. At the counter, the staff sold the car insurance even we already have had a basic one. We had to pay 3000 JPY for another basic insurance. The car is quite old and less function. GPS is the car can be used in English but difficult to find English names. Returning car is different from the pick up point, we were blamed from the staff that we returned the car at the wrong office. We had to drive to another office which near the international terminal. We were confused why the instruction told us to pick up the car at the domestic office. We will never use this company again in the future.

GPS is not updated

If you will chage car, company or staff should tell me, and ask me before change.

Did not get that car same as i booked. I booked Nissan , but i got Mazda

Great service, fast pickup.

Very satisfied, they did the vehicle inspection together with me

All goods

Good central location and superbly prepared hire car.

Slightly confused on admin as no rental email confirmation received. However voucher found in account when checked.

Nice to have shuttle service between airport branch and Naha airport till 8pm. location of the ofdice is nice.

Very good service

Very efficient