CAR RENTAL REVIEWS ON KEDDY BY EUROPCAR AT BANGKOK SUVARNABHUMI AIRPORT, BKK

Excellent condition of the car and smooth process.

Excellent

counter need improve

nope

Helpful and friendly staff

Easy to use apps

Sort of 'upgraded' from BRV to Innova, more spacious but of course more fuel consumption too. Car was a bit old but well functioned. Return was quick but waited about 30 minutes to get the car.

Like: Good car with little mileage driven ..
Dislike: GPS didn't match was outdated .. had a lot of lag and adress typically took a lot of satellite search ...

yes exceeded expectation's

Worked well

The stuffs was helpful.

The counter staff was friendly, knowledgeable and clear with all instructions on car pickup, return, etc. Everything was fuss free and driver details were checked before confirmation.

the booking platform is easy to use and navigate. No problems whatsoever.

Auto war OK für den Preis

Like: Rented GPS which could still have location when google maps went offline due to no signal in the mountains.
Dislike: Although the rented GPS comes with English language, it is hard to search for places in English due to differences in spelling when Thai is translated to English. Not as intuitive as Google maps, which I depended on most of the time.

The staffs were quick checking me in and out.

Very friendly staff at the counter.

Wait too long to get the car

Friendly staff making the rental as easy

Extremely disappointing rental experience. I was promised a four-door, five-seater car, but they gave me a two-door car at pickup! The back seat was practically for dogs! Requested a change, but they said no other cars were available. Never renting from this place again.

Nil

Nil

Very convenient.

Due to a long wait for the visa on arrival, I reached the car rental counter around 22:00 instead of the originally planned 19:00. The staff initially wrote the pickup and return times as 19:00, which I corrected upon noticing. The car was not fully fueled, and when I pointed this out, the staff either didn't understand or pretended not to. They still marked the fuel level as full on the rental form. Given the late hour, I chose not to argue further.

No they needed to replace my after just 2 days engine problems My first car was below standard 2nd car was great

I booked Nissan Almera but the counter staff gave me a new Toyata Yaris to drive. Though there's scratches and the boot hatch has problems, the car is in good condition.