CAR RENTAL REVIEWS ON AVIS AT TIVAT AIRPORT, TIV

Fraudulent company, colluding with car rental service to deceive consumers. Consumers purchased full insurance through the platform and have already paid. During car pickup, the rental service, under the pretense of a deposit, unlawfully deducted around 800 RMB from the insurance without asking for the consumer's consent. The platform and the rental service shirk responsibility by putting on a show.

Staff at counter could have beem friendlier. Trying to push extra insurance. Staff at actual pick up were good.

Long wait times, rude staff, unwillingness to communicate with customer service, forced purchases, and intimidation of customers.

I will never book an Avis car again. The counter staff gave a very intimidating and aggressive sell for additional insurance. There were only 4 in the queue and all had an argument over insurance and all bought it. Almost being told you could not have the car without it. Dreadful behaviour. I have my own excess insurance but was told in was inadequate.

Easy rent were very easy to deal with.

The car was great, but I'm still awaiting my deposit for the premium insurance.

Rented from AVIS. The car was in good condition, with 40,000 km and 98 octane fuel. It had features like lane correction and automatic locking when the driver leaves.