CAR RENTAL REVIEWS ON AVIS IN CALGARY

The service was excellent. Due to some unforeseen issues, I couldn't pick up the car on the scheduled day, but the rental company resolved the issue well and extended the contract!

Very good! The car was new and it was very convenient to find the store at the airport. The service was also good.

Very good

AVIS is excellent. Both my husband and I drove, and there were no extra charges. However, the previous rental company, ALAMO, charged CAD 10 per day for adding a second driver. At AVIS, the car model we booked was not available, but they found us a much newer 8-seater 6.0L GMC within an hour. It was much better than what we originally reserved, and they didn't charge extra. Very trustworthy!

Initially, we were given a car that had been in an accident with faulty brakes and an engine that sounded like thunder. After negotiating with the rental company, they replaced it with another car. However, for my other booking, where I also rented a large car, I was informed there were no cars available and was given a smaller car instead. We couldn't fit our luggage, but luckily we had booked three cars and were able to adjust. Otherwise, we wouldn't have known how to continue the journey. Also, adding an additional driver costs extra, which is not the case with other rental companies.

AVIS, as a top-notch rental company, offers first-class service and a variety of car models. Highly recommended!

There are many people in line at the airport, but it's not Avis' fault.

The service was excellent, and the location was easy to find. The rental and return procedures were not complicated.

Few people, basically no queue. But the staff are a bit slow. It might be related to the local work-life balance.

Excellent

Convenient and efficient. Excellent.

Great

Very good

Everything was fine except for some language barriers. The service was excellent.

The staff were patient and meticulous, especially when returning the car, which was very efficient and convenient.

Pretty good

Good service attitude, quick return process.

We booked an extra-large SUV, but when we arrived, they claimed it was unavailable and tried to give us another SUV. After waiting for 3 hours, they finally gave us the reserved extra-large SUV, which was actually parked right there. It was clearly not the case that the car hadn't arrived. Very angry, will not use this company again.

No waiting time for pickup

Great customer service, smooth return process