CAR RENTAL REVIEWS ON DOLLAR IN TAMPA

Dollar rental car charges $10 a gallon for gas and neglected to inform me of this prior, plus never told me that the closest gas station to Tampa Intl airport is a 30minute round trip. Needless to say cost me almost as much to refill half a tank of gas as my whole rental car cost.

when returning the vehicle a ding that was so small to the eye was noticed by the dollar employee.It was so small that when I picked up the vehicle I could have missed it .I was not involved in any altercation at all.

Pick up and drop off we’re efficient. Car was clean

The car was good, but it was a little smaller than I expected, my fault, I didn't investigate the Sentra enough. Apart from that Dollar were great.

The platform was clear and helpful.

Everything went smooth and add expected

It was easy and saved me some money, happy

Exceeded my expectations. Minor issue was that it was not a six seater due to the center consul.

Minor issue was that it was not a six seater due to the center consul.

The check in was quick. What I didn't like was that they tried to sell insurance, and other things like gas and EZ Pass (or Florida's version of it) for tolls. This raises the daily price of the rental significantly. I ended up getting the toll pass thinking that many of the roads were toll roads, and we did not use it even once in four days of extensive driving. It was a big waste of money. Also, I booked a Chrysler Pacifica and ended up with a Dodge Caravan. No big deal. The vehicle had an annoying rattle. Other than that, the staff was professional and courteous and the vehicle was a late model and very clean. The drop off was even quicker than the check in. Just drive up and walk away.

The only thing was at drop off there was no one there to check car in I was there just before 4:00 am and just parked and left vehicle

The car was great but the wait to pick it up was not good. They need more staff on the counter

Great service and friendly . It would be better to explain the plate pass in more detail so customer has full confidence of no additional charges

Very quick and easy to use . Would use again if the right deal in future rentals

The van was a little small for our use - golf trip with 12 guys. Vehicle was reliable

Was good - no issues

The man at the desk was rude and arrogant he tried to upgrade the car to a bigger one for money. I said I was not interested he then commented ' good job we have little cars for people like you' I thought that was a rude and unnecessary comment.

Great service, fast pick up, good condition

Fair

they were the worst, representative made us wait ti try to up sell us insurance, bigger cars and even went to talk to my wife making us wait another half hour

The car had clearly been subjected to either malicious damage or violent weather as there were dents and scratches to every panel. l informed the staff who showed no interest . l ended uo taking it to another outlet so theu could document the damage

overall an excellent experience despite my initial weariness to use a platform such as this.

terrible, will never use them again. poor costumer services , dangerous , inadequate vehicle

There was no one there to look over car for dents, scratches etc, when I picked up car.

Courteous, friendly counter service. Brand new car.

Easy to use

Dollars service was awesome!

It was easy finding what we needed on your platform.