CAR RENTAL REVIEWS ON LOCAUTO AT ROME FIUMICINO AIRPORT, FCO

Reviewed: Wed, Jul 3, 2019

“decent experience. could be much better.”

About Locauto: 7.3 /10

car was much smaller than we booked. had challenges to fit the luggages. they said its in the same category.

About QEEQ: 8.0 /10

Danno

Italy

1 days rental

Standard Crossover | Volkswagen Touareg or similar

Reviewed: Tue, May 28, 2019

“Car was fine, but man, picking up your car takes an eternity.”

About Locauto: 8.0 /10

The pickup time was horrible.

About QEEQ: 8.0 /10

We were told the vehicle was a Toureg or similar, and at pickup, they said Locauto does not have these type of vehicles.

Rock Mac-

Italy

1 days rental

Reviewed: Tue, Aug 20, 2024

About Locauto: 10.0 /10

The service was very satisfying. Although the staff's English wasn't great, they explained things patiently. The entire process went smoothly with hardly any waiting time.

About QEEQ: 10.0 /10

Stan Saroyan

Italy

1 days rental

Reviewed: Thu, Jul 27, 2017

About Locauto: 2.0 /10

They didn't accept the driving license certification from Zuzuche, resulting in a failure to pick up the car!

Jack Roy

Italy

1 days rental

Reviewed: Thu, Aug 9, 2018

About Locauto: 6.0 /10

Good attitude

Boyd Bruce

Italy

1 days rental

Reviewed: Sun, Feb 4, 2024

About Locauto: 8.0 /10

Not bad

About QEEQ: 10.0 /10

Belle Lynch

Italy

1 days rental

Reviewed: Sat, Mar 29, 2014

About Locauto: 8.0 /10

The 900 euros pre-authorization has not been refunded yet.

About QEEQ: 10.0 /10

Omar Hazlitt

Italy

1 days rental

Reviewed: Sat, Aug 24, 2019

About Locauto: 6.0 /10

There was an insurance upsell when renting the car in Rome, but it was okay. Returning the car in Florence was a hassle just as others described. They nitpicked and claimed a small, barely noticeable mark on the front hood was an accident and wanted to charge a few hundred euros. Arguing was futile due to the language barrier. Although I had been warned to take photos and videos during pickup inspection, such tiny marks wouldn't typically be a concern in my country. So, be extra careful. Luckily, I had purchased comprehensive insurance in my country, so we'll see how the claim process goes. The Chinese customers returning cars after me seemed fine; too bad I forgot to ask where they bought their insurance and what kind they got.

About QEEQ: 10.0 /10

Alice Philip

Italy

1 days rental

Reviewed: Mon, Jul 22, 2024

About Locauto: 10.0 /10

Very satisfied with the overall process.

About QEEQ: 10.0 /10

Waqas Ahmed

Italy

11-day rental

Mini | Toyota Aygo or similar

Reviewed: Mon, Aug 7, 2023

“It was great experience”

About Locauto: 8.0 /10

If you do online booking, they ask for security deposit 500 euros in rome airport while they say that they charge in security deposit if you do on counter booking and off hour car pickup is not easy while this issue should be addressed.

About QEEQ: 8.0 /10

Great customer support, easy to book and got better rates from other booking agencies

Xavier Sweet

Italy

1 days rental

Reviewed: Fri, Jun 7, 2024

About Locauto: 10.0 /10

Arrived at the counter, provided the order information and driving materials, and got the paperwork done quickly. They didn't ask you to buy their insurance. The service was excellent.

About QEEQ: 10.0 /10

J.Hauge

Italy

1 days rental

Standard Crossover | Volkswagen Touareg or similar