“Location quasi parfaite, coffre trop petit mais voiture sympa, merci à Thrifty et EasyRentCars.com”
About Thrifty:8.0/10
Temps d'attente assez long pour récupérer la voiture. La voiture était une catégorie C, comme demandé, mais le coffre n'était pas assez grand pour mettre 2 valises et 2 petits sacs à dos, il a fallut baisser les sièges arrières pour que les bagages rentrent. Pas d'état des lieux de la voiture, il a fallut prendre des photos des nombreux éclats de peinture. Un grand merci à Thrifty qui m'a permis de rendre le véhicule à Los Angeles au lieu de Las Vegas, sans aucun supplément. La restitution du véhicule a été parfaite, rapide et efficace.
About QEEQ:10.0/10
Excellent rapport qualité/prix, surtout grâce à un coupon de 30$ donné pour un parrainage. Support rapide et efficace. Merci à Easyrentcars.com
The car rental counter was not open when I arrived and I had to wait quite a while as when t did open there were many people in front of me, so it took quite a while
“1 agent working with 50 customers in line. 90 minute. Car not available - substituted a smaller SUV”
About Thrifty:7.0/10
Waited about 90 mintes in line to get to SLC Thrifty agent. Completed all paperwork and had to wait an additional 40 minutes to be told the Suburban rented was not available- check engine light, with no other Suburbans available. Was offered two smaller SUVs to compensate for space, but only had one driver. Had to squeeze into a Chevy Tahoe - 6 passengers total plus luggage. 4 teens sat across the back for their tour of Grand Tenton and Yellowstone. I rented a Suburban due to combination of three rows and combined luggage space. Nothing compares to that vehicle platform.
Car did not exceed my expectation but was sufficient and convenient. Didn’t have to wait long for the whole process, maybe 10 to 15 minutes long and that’s including walking to my rental.
About QEEQ:10.0/10
Booking made easy and discounts added made it worth using EasyRentCars.
The car was great - though borrowed from Hertz since they were out of cars. I had to wait in line for over an hour, much of the first part with only ONE employee trying to serve a LONG line of customers. Finally someone else showed up and it moved faster. The lady who helped me was very friendly, especially given the circumstances - she just needed more help!
“Salt Lake City - Jackson - West Yellowstone - Salt Lake City”
About Thrifty:10.0/10
The rental process was smooth, no pressure to buy insurance! The car was relatively new, had no issues, and was fuel-efficient! The return process was also very quick.
“The car was garbage. The original car was smoked in. They more than doubled the quoted price!”
About Thrifty:8.0/10
Awful. Total bait and switch! I was given a bill of $127 at drop off. I later got an email with a price of $266. 74 minutes earlier than estimated return time, and I am charged an early return fee! What is that? The quoted daily rate went up. All total bogus charges added on to the original bill.
About QEEQ:10.0/10
The process was quick and easy, and what I thought was a good deal. Turns out the good deal was a bait and switch. Nothing the actual easy renter cars can be blamed for.
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JL
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