CAR RENTAL REVIEWS ON THRIFTY IN SALT LAKE CITY

Temps d'attente assez long pour récupérer la voiture. La voiture était une catégorie C, comme demandé, mais le coffre n'était pas assez grand pour mettre 2 valises et 2 petits sacs à dos, il a fallut baisser les sièges arrières pour que les bagages rentrent. Pas d'état des lieux de la voiture, il a fallut prendre des photos des nombreux éclats de peinture. Un grand merci à Thrifty qui m'a permis de rendre le véhicule à Los Angeles au lieu de Las Vegas, sans aucun supplément. La restitution du véhicule a été parfaite, rapide et efficace.

Excellent rapport qualité/prix, surtout grâce à un coupon de 30$ donné pour un parrainage. Support rapide et efficace. Merci à Easyrentcars.com

The car rental counter was not open when I arrived and I had to wait quite a while as when t did open there were many people in front of me, so it took quite a while

Very User friendly

Waited about 90 mintes in line to get to SLC Thrifty agent. Completed all paperwork and had to wait an additional 40 minutes to be told the Suburban rented was not available- check engine light, with no other Suburbans available. Was offered two smaller SUVs to compensate for space, but only had one driver. Had to squeeze into a Chevy Tahoe - 6 passengers total plus luggage. 4 teens sat across the back for their tour of Grand Tenton and Yellowstone. I rented a Suburban due to combination of three rows and combined luggage space. Nothing compares to that vehicle platform.

Booking platform is easy with no issues.

Staff had a very indifferent attitude

Overall pretty good, a nice experience.

Counter service efficient and very professional. On terminal with the most reasonable rate

Love Easyrentcars. Use them all the time and they save me a ton of money

Very convenient, just got off the plane and picked it up. Just a queue and a procedure, two minutes.

The line for pickup was horrible. Over an hour and horrible customer service.

Great experience with Thrifty

Great experience with Easyrentcars.com as always

Counter staff could not have been more accomodating and even upgraded vehicle with no charge. Excellent experience

Pretty good. Arrived at midnight and they promptly resolved any issues.

Apart from the long waiting time in line, everything else is 5-star.

Car did not exceed my expectation but was sufficient and convenient. Didn’t have to wait long for the whole process, maybe 10 to 15 minutes long and that’s including walking to my rental.

Booking made easy and discounts added made it worth using EasyRentCars.

Strongly promoted insurance.

Returning and renting cars at Salt Lake City Airport is very convenient.

The car was great - though borrowed from Hertz since they were out of cars. I had to wait in line for over an hour, much of the first part with only ONE employee trying to serve a LONG line of customers. Finally someone else showed up and it moved faster. The lady who helped me was very friendly, especially given the circumstances - she just needed more help!

The staff was very friendly and helpful.

The car's condition wasn't great, and the subsequent problem-solving process was unsatisfactory

The rental process was smooth, no pressure to buy insurance! The car was relatively new, had no issues, and was fuel-efficient! The return process was also very quick.

Awful. Total bait and switch! I was given a bill of $127 at drop off. I later got an email with a price of $266. 74 minutes earlier than estimated return time, and I am charged an early return fee! What is that? The quoted daily rate went up. All total bogus charges added on to the original bill.

The process was quick and easy, and what I thought was a good deal. Turns out the good deal was a bait and switch. Nothing the actual easy renter cars can be blamed for.