CAR RENTAL REVIEWS ON EAST COAST IN GOLD COAST

Quick and convenient

This company in Gold Coast is quite good. The pick-up and drop-off services are convenient and quick. Highly recommended.

There is a $69 fee for driver’s license translation. No clear notice was given before renting the car.

Convenient, quick, and economical.

We were picked up by a car as soon as we arrived at the airport!

The phone customer service was good, but the voice quality was not very clear. There's a gas station nearby for refueling.

Overall satisfaction

Not bad, drove for a week along the East Coast.

Overall, quite good.

Like: Extremely efficient and professional. Highly recommend. Very fast shuttle to and from airport
Dislike: Nothing bad to say

Lyn on the counter was very pleasant but in a terrible rush as there were so many people there nothing was explained properly to rushed

Overall good, but it's a bit far from the airport.

Very good

Like: Very friendly and helpful staff.

Like: Having our own car meant that we could do so much more than if we had to rely on public transport. The staff were really helpful, so much so, that when I left my Mimco in the back seat of the rental car, they delivered it to me at the airport!! Can't thank them enough!!

Excellent

The staff was friendly helpful and the car was in excellent condition. The rate was very cheap

Excellent service, really great.

Like: The were very kind and looked after us. It was also so quick to pick up and drop off

When I arrived at the car rental company, I was told that due to the Easter holiday, the 5-seater sedan I originally booked was not available. Instead, they offered me an 8-seater van, and that was the only option! The agreement was to return the car by 5 PM the next day, but because of the Easter holiday, the office closed at 4 PM. They only posted a notice on the door, but the contract still said 5 PM, and no one reminded me, causing me to make another trip to the car rental office to return the key. Although the service was friendly, the experience was very unsatisfactory!