CAR RENTAL REVIEWS ON APEX AT CAIRNS AIRPORT, CNS

Couldn't have had a better experience. The staff were lovely, the car was perfect and the price was excellent. I was there during a very difficult time (death of my Mother) and I was treated with such calm respect. I'm a firm fan of Apex now, and will hire from them for all future needs.

Great platform that found me exactly what I needed. Thank you!

The company needs to start to accept NSW digital licences. Apart from that they have good customer service. Cars could do with modernising

Staff were excellent to deal with, most efficient and helpful. Lovely car

All good - worked well !

The only trouble we had was with pick up from Cairns airport and finding the drop off location in Sydney,. The staff was very friendly and helpful.

Very reasonable price for a month rental. I will use this company again.

Very smooth process & helpful staff

All worked very well

Very helpful and polite staff

rental cut-off not easy to extend if required later

Car was in very good condition and was a good size for our trip. Collection and drop off was very easy and the staff were great.

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

The car was very good, and we were well attended by the service staffs, but it took us quite a while to be picked up from n to the airport. We had no Australian phone no as we just landed, so we couldn’t call for pick up and just have to wait till it arrived. It took us around 45-60 minutes to be at the airport from the time we arrived at the car rental for returning of vehicle.

Booking process was very easy n smooth. Will definitely book thru this website again n no hesitation to recommend to others.

When we arrived at the airport to pick up our car, it was easy to find the shuttle location to take us to the rental. The bus comes every 15 minutes. We received a brand new car which was great. The lady who helped us with our booking was friendly and offered some suggestions of places to visit. Drop off was also simple and fast.

Prices were good. Easy to locate information. All good.

Apex staff were easy going and informative and helpful.

It was user friendly. I don’t believe we had success with a price drop.

The Apex staff was AMAZING!!! They were very accommodating.

Fantastic staff with great recommendations on things to check out in the area, as well as honest feedback about what should/could be avoided.

Easy to book and compare prices. Has worked well for us the last few bookings we have made! No complaints thus far.

Booking on line was easy. Pick up was an easy process Worked through well

Overall the car was good for what we wanted. We thought we were getting a Hyundai Accent but instead were given a Kia Rio which was still ok for us as we didn’t have a lot of luggage. The time spent picking up and dropping off wasn’t too bad and the staff members we dealt with were friendly and helpful. Luckily for us we didn’t have any issues with the car including accidents so we can only comment on the service we received which was very good overall.

Easy to book and very affordable

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The Apex, Process was quick with no Fuss, very Happy

Cairns Apex staff were friendly and helpful.

Easy to use!!

easy renters did not l tell me that if I don’t pick up the car before 5pm that I couldn’t pick up the car at all according to Apex.

Very easy to deal with. Caught the free shuttle bus both for pick up and drop off and both times was prompt

As always so easy to get the best deal. Love the app!