FLIZZR CAR RENTAL REVIEWS

The car had many issues and the fuel tank was not completely full.

everything was great, one comment: the car was to be picked up from SIXT, but on the documents the name SIXT didnt appear, only FLIZZR. this needs to be clearer.

The staff were trying to sell me extra insurance. I had hired a full insurance in your app, but they forced me to pay another insurance more . Moreover , I had booked the way full of petrol back and forth, but they didn’t let me do in this way . Y had to accept full-empty .

There was no dedicated counter, no staff. We were pointed to Sixt car rental, and Sixt's service attitude was terrible.

All easy

I prepaid over 1000, but the rental company charged an additional 1700. Phone customer service agreed but there was no recording, so there was nowhere to argue when the rental company charged the money. Even if there was a recording, complaining abroad is difficult. Initially, Zuzuche customer service did not handle it, but later they started to, which is commendable. However, there is still no resolution.

The waiting time was acceptable, but the staff, taking advantage of the language barrier, gave us an old and problematic vehicle.

We ordered Mazda CX-3 or similar, but we got Golf Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint). Handover was fast and without any problems.

It's okay.

Like: Everything ran like clockwork
Dislike: Name of rental company Fizzer not shown on Sixty desk took a while to work out the were the same

Like: Everything

The order stated a full tank on return, but they charged 60 euros at pickup for a mandatory fuel purchase. Even though the rental contract mentioned a precharge, the staff clearly said it would not be refunded, so I didn't dare to return the car with a full tank.

We were stopped by the police for a routine stop. They found that the insurance sticker in the car was out of date. They were not best pleased, neither was I.

The booking was all pretty smooth, and very easy to locate and drop off, adding an extra for a driver for an extra day they charged for the whole rental period was a little annoying other than that would recommend!

Perfect and smooth as always!

I was charge border fees by rent a car company which was actually not required. They should inform this prior to booking.

Should be more specific about border charges before the start date

Like: This company use older cars and price accordingly. We might not have had the smartest car in Iceland but we felt we had a good deal.
Dislike: The car was over 3 years old and had so many scratches, dents etc it was difficult to check them all. FLIZZR are part of SIXT. Although in Iceland there is a sign over the door we did not realise we were to use SIXT for the check in. This caused confusion. Check out took longer than other car hire firms.

The rental office was extremely shabby, dirty, and unprofessional. There were only three to five old cars parked in front. The staff had a very poor attitude. They were impatient and didn't provide the reserved car. Instead of apologizing, they mocked Chinese people, which led to bouts of laughter.