CAR RENTAL REVIEWS ON BUDGET AT PHUKET AIRPORT, HKT

Very good, everything was smooth, fast service, and friendly support.

Satisfied

Like: Everything was fine.

Very good

Excellent service.

The service was excellent, and they upgraded the car for us.

Budget's service is decent, with standard charges. However, their pick-up point is outside Phuket Airport, and they provide a shuttle service.

The local customer service staff were enthusiastic.

I waited half an hour for my car which was reserved ahead of time. The car was being "cleaned" at the time but when I got it the back door had some cups in it. Otherwise a smooth experience.

Was ok but not for 4 people and no seat belts in back

Overall very satisfied, vehicle condition was clearly documented during handover. But the rented GPS device was not easy to use and couldn't find many locations.

Very good, enthusiastic.

Very Enthusiastic Service

Couldn't rent the car. Upon arrival, Budget said we hadn't paid the deposit. I had clearly paid 100 yuan on Taobao. They gave me a different and more expensive price.

Excellent. Although it was a small store, the staff were very nice. They conducted a thorough inspection before handing over the car.

Very satisfied

Excellent service. On the last day, they even sent someone to the hotel to pick up the car for free and didn’t do much inspection. No extra charges were applied.

A very professional chain rental company with dedicated parking spaces at major airports. From picking up the car to returning it, everything was very convenient! The car was clean and tidy with excellent power! I truly enjoyed the self-driving experience! Budget will be my first choice for renting a car abroad next time.

The service was good. We added some insurance, so the actual cost was higher than the price on the reservation, around 310 THB per day. As it was our first time renting a car abroad, we accepted it for safety reasons. Budget doesn't have a counter inside the airport arrival hall, so we had to walk to the rental company. Fortunately, it wasn't far, and you can see it right outside the airport. When returning the car, they drove us to the departure hall entrance.