CAR RENTAL REVIEWS ON BUDGET AT COLUMBUS AIRPORT, CMH

Staff at the rental company had left, but other company staff helped us

I had to changed the car due to warnings turned on. I wonder why they didn’t realize it.

Budget and Avis are actually the same company. When I rented the car on July 4th, there was no one at the Budget counter, so everything was handled at the Avis counter. The clerk said the cars are the same, there's no difference in quality, just that Budget is a bit cheaper.

The attendance tried avoiding giving me the type of car I requested, by telling that they were out of car and wanted to give me a cheaper car for the same price.

Very good service attitude

Satisfied

Budget is part of AVIS, so the service was fine... However, the staff worked very slowly, and the pickup process was too slow... Also, they charged my credit card four times. Although I raised this issue on the spot, the staff only acknowledged two charges and canceled one on the spot. It was quite chaotic!

Had to change car on the second day, first car got a flat tire. Changed at another location without any problems other that Budget system update.