CAR RENTAL REVIEWS ON BUDGET AT WASHINGTON DULLES INTERNATIONAL AIRPORT, IAD

They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.

This was the worst company. The attendant with an Indian accent told me the car I selected was not available and offered to switch it with a Japanese car, but ended up giving me a Kia, which left me speechless. After various troubles, either missing EZpass or no reverse sensors, I finally chose a fuel-consuming Ford.

Staff was not friendly he overcharged me 55 USD claiming that I requested upgrade to full size car while my booking was based on oversized

The queue wasn't long and it was pretty quick.

Because we had a lot of luggage, we booked a mid-to-large car (Chevrolet Malibu). However, at pickup, they could only provide a compact car (Volkswagen Jetta), so we had to fold down part of the rear seat to fit the luggage.

1. When I arrived at the store, the car delivered did not match the one I reserved; 2. I had to pay extra to switch to the same model I reserved; 3. After returning the car, even though the tank was full, I was still charged as if it wasn't; 4. Various charges kept appearing afterward, even more than two months after I returned the car, there were still unexplained charges;

Quite good

The service attitude was great.

Overcharging. I bought full insurance, but the store still insisted on insurance, and I had to pay an extra 200+ dollars upon return.

Attitude is acceptable

It's okay.

Dislike: We were denied our rental because I am a US citizen. We had to cancel the easyrent a car booking and pay a higher fee directly to Budget.