CAR RENTAL REVIEWS ON BUDGET AT NEWARK LIBERTY INTERNATIONAL AIRPORT, EWR

Everything was perfect! Just as we expected:)

Easy booking! Love the price drop protection!

Responsible and dedicated

Initially, they gave us a car without a front license plate and not the model I had booked. Later, the patrolling staff at the car park noticed and said it was unusable, asked the service staff to switch, and we were told there were no cars at that spot. Finally, albeit reluctantly, the receptionist gave us the car model we had booked.

Serious attitude, good service

Excellent service

The queue was very slow, the reserved car model was unavailable, and they recommended higher-end models with an additional charge of $250 to $400. After refusing, they tried to sell other services. Eventually, I ended up paying an extra $70 for the car. The process took nearly 2 hours.

Mediocre service.

Often overcharge

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.

It took nearly 30 minutes for the rental company to serve me. The car model change and refueling took a long time before I got the car.

It's okay.

Everything with Budget was great, easy, thoughtful, and clear