Picking up the car at Munich Airport was quick. The staff were friendly and even gave us a brand-new A3.
However, be aware that if you find any issues during the car inspection, you need to register them on the 4th floor. We forgot to inspect the car initially and later found a crack on the back, which worried us for a few days.
The staff during the car return process were also very good; they did not say anything, and the inspection was quick.
P.S: Avoid renting from ENTERPRISE. They have many hidden fees not explained during the booking, and the staff are extremely rude. I highly recommend being cautious if you rent from them.
“Munich to Heidelberg via Füssen – Car Return in Frankfurt, Return Flight”
About Budget:4.0/10
Picked up the car at the airport at nine in the morning and had to wait eighty minutes in line. Avis and Hertz also take about an hour, but Sixt usually takes around half an hour. So, for car rentals in Munich, I recommend Sixt. The vehicle was in good condition.
At Munich Airport, Budget operates with AVIS. They provided a higher configuration, the car was in good condition, and the price was affordable, making it a great value for money.
Picked up the car at the AVIS counter in Munich Central Station. There were two cars to choose from, both upgrades from what I reserved. I chose a high-end automatic diesel S-MAX with navigation. The staff was friendly and provided detailed vehicle information. They also gave me a parking card and a map of the garage. When returning the car on a weekend, the store was closed, so I parked it in a street spot near the entrance and put the keys in the drop box. The staff called me the next day to confirm they had received the car. The whole process went smoothly. One star is missing because I couldn't upgrade to a BMW or BENZ in Germany, which was disappointing.
The service attitude and the condition of the vehicle were very satisfactory. However, we rented our car from Munich and returned it in Cologne. On the return day, we were circling the airport early in the morning and couldn't find the return location, nor anyone to ask. We almost missed our flight. I hope that in the future the car rental company can clearly indicate the return location at the airport or specify it in detail in our order. Otherwise, it could cause customers to miss their flights.
“Journey through snow and grassland, a very enjoyable trip!”
About Budget:10.0/10
Easy to pick up, very difficult to return. No one inspects the car during pick-up or return. You just pick up and drop off the keys at the counter and answer a few questions. The car was very new, only 4000+ kilometers, with a top speed of 200 km/h. Great value for money, highly recommended.
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