CAR RENTAL REVIEWS ON BUDGET IN CHIANG MAI

The pick-up address was incorrect, and the location found on Google Maps was not accurate. It was very difficult to get through on the phone, and when I finally did, the receptionist's English was not very good and was not clear. The process was quite slow, taking almost an hour to get the car. They also didn't mention that you need to call before returning the car. Overall, it was still a great value.

There is no Budget counter inside Chiang Mai Airport. The rental form didn't have an address, so after asking multiple times, we learned we needed to take a taxi to the company to pick up the car. When we arrived, the staff said they had sent someone to pick us up. This arrangement was a bit confusing, but everything else was satisfactory. The car was very new, the air conditioning was excellent, and they even allowed us to extend our return time. Extremely satisfied!

I always use this service; it's economical.

The staff were patient and meticulous, displaying a high level of professionalism.

Very good, had a minor accident and the compensation was handled very quickly. Very friendly.

The airport pick-up service was good, and the car's condition was quite ideal. It came equipped with an integrated GPS and DVD system. You can schedule a return service at the airport for as early as 4 AM, and they will notify you of the staff's contact information via SMS in advance. Unfortunately, the overtime fee is a bit expensive, costing over 600 baht.

Very good

The service was exceptionally attentive, and their English was good, everything went smoothly!

The fuel filter light came on, but the rental company resolved the issue promptly. The service was better than Budget in Europe.

The pickup process was smooth, and the staff were very professional.

The top choice for car rentals in Thailand.

The car pick-up was very quick, and the English was excellent, without any pushiness.

The car rental company staff were very nice and provided excellent service.

We were very satisfied with this overseas car rental experience. We came across Budget car rental online by chance while planning a family trip to Thailand. We were worried about transportation in Chiang Mai because my parents are elderly and walking or riding bicycles or motorcycles would not be suitable. Renting a car seemed like a good idea, providing freedom and catering to my family's needs. I called for detailed consultation and prepared the necessary documents. On the day of the rental, we went to the airport to pick up the car. The process was quick and smooth, and the staff were very friendly. Adapting to driving on the left with a right-hand drive was faster than I expected. We even drove to Pai on mountain roads the same day, and both the road and car conditions were excellent. On the return day, I was worried that the car inspection might be slow and cause us to miss our flight, but it went surprisingly fast. Overall, everything went smoothly. Thanks to Budget.

The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.

The model I wanted was unavailable, so they upgraded me to a big car with a 2.0-liter engine, an MPV. It was quite a waste, but luckily I found a co-driver the next day. Not bad, the good thing about a big car is that it can carry a lot of stuff. Returning the car was very convenient, it was done in a minute. Just check the exterior and fuel gauge, and you're good to go.

The service was enthusiastic and attentive. I will consider renting cars more often in the future.

Although the model was different from what we initially confirmed, it was still in the same category. The car was in good condition and the service was quick. Thumbs up! However, during settlement, the fees were overcharged, whether intentionally or unintentionally, but we corrected it upon review.

Service attitude is good.