“Avoid Avis/Budget at NOLA. They clearly can't cope. They lack planning, no availability for bookings”
About Budget:10.0/10
Staff were brilliant and handled the corporate disaster of Budget very professionally. No car availability for three hours after getting off a ten hour flight. There had to be around fifty people just waiting around. Just awful, awful, awful.
About QEEQ:8.0/10
Fine, booking is a little cludgy as they send you a confirmation email to e log into. But once your in it's OK.
“Picked up the car from downtown in the morning, then headed towards the mouth of the Mississippi Riv”
About Budget:10.0/10
This store is in downtown New Orleans. We went on a holiday, but it was still open, and we only queued for a short while. The staff asked if I wanted full insurance, and I hesitated because I thought I already had it. The staff quickly realized and said, 'Oh, you already have it. Sorry.'
Car had 3 dings but was otherwise fine. Not charged, so all good. No contract copy given. Promised email but none came. Otherwise good car, decent experience.
I booked a small SUV but the car was much bigger (honda Pilot, 500 inches long, 8 seats), I still got along well even though I was worried at first because I am not used to such big cars.
The car was superaccessorrized, with leather seats and lots of technology options and every comfort, much appreciated!
The car was very clean except for the trunk which they may have forgotten to clean.
Service was awesome. Car rental place was really far from airport since they moved to the new side of the airport. Was a long bus ride to get to the rental counter.
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M.North
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View more >Dislike: Had to drag our bags 1/4 mile @ New Orleans Intl.
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