CAR RENTAL REVIEWS ON BUDGET IN TORONTO

When I got there, the man at the counter told me they had upgraded me to a Mercedes. I was worried that my luggage wasn't going to fit but I managed to get it in...just! But there was no navigation system in the car which surprised me for a Mercedes and they forgot to tell me that the car was from the US and was in MPH. So I had to work out what speed I had to go. With no navigation I had to use my phone and at times it dropped out where I was, so that wasn't the best. Then the electronic key battery died and I had to find out, 1. how to take the battery out and then 2. where to get a battery. The staff when I returned the car were good and credited me for the purchase of the batteris. But that should have been checked before I left with the car as it happened right after I picked it up.

Yes the booking platform worked great.

Great rental company

Excellent

想定通りの車でしたよ

大変使いやすいと思います。

The car was great, but the counter initially said they just didn't have the car I booked for but opted for pick up trucks and smaller SUVs. I insisted that we needed the medium size SUV we booked for, which he eventually gave. The Santa Fe had great options though. Overall, a great vehicle.

You guys gave great quote for the car.

Car was disgusting not clean and damaged everywhere.

No comments

Appalling customer service, didn’t have the car available that was booked, unhelpful staff.

受付が一人しかおらず、待たされて時間がかかった

使い易い

They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.

Good

Very helpful and pleasant East European man at pick-up point in the shopping mall. Had an upgraded car which we didn't really want - preferred smaller car. None of the nasty surprises we've had with other companies lately.

Fine - no hassle.

Not understand after return the Car on time in Full Tank of Fuel. BUDGET still charge my Credit card another Est.CAD$39.00 Pls advise the reason!

The service staff had a very indifferent attitude towards Chinese customers.

It would be great if there was a monthly rental service in the future.

From picking up the car to returning it, it was a pleasant process. The staff were very friendly. On the return day, we woke up late and were nearly an hour late. They didn't charge us for the extra time (at least that's what they said, we'll see when the deposit is refunded). They even gave us extra time to refuel.

It'd be great if Budget could send a fee breakdown email for the credit cards charges.

Good app, easy to use, good price too.

Quality service

Excellent app

Quick turnaround and they upgraded the car

simple process and plenty of information available

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare you customers the hassle.

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare your customers the hassle. I'm not sure if the provision of that information is the responsibility of Budget or Qeeq.com.

Excellent price and company. Smooth checkout process.

Great easy app for booking.