OK Mobility Germany Reviews

Tracy Mary

Germany

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1 days rental

OK Mobility

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Tue, Jun 18, 2024

About OK Mobility: 6.0 /10

The waiting time was too long; I waited about 40-50 minutes to get the car.

About QEEQ: 10.0 /10

Len Carter

Germany

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1 days rental

Reviewed: Tue, Jun 18, 2024

About OK Mobility: 10.0 /10

Great!

About QEEQ: 10.0 /10

M.GORNIG

Germany

x2
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x6
x5

15-day rental

Mini Van | Citroen C4 Picasso 7 Seats or similar

OK Mobility

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Thu, May 30, 2024

About OK Mobility: 8.0 /10

子供が3人ゆったり乗れる車を手配してもらいました。最初に廃車された車は、後部座席にカビが生えていました。しかし、すぐ交換してもらいました。車を使用中にメンテナンスランプが点灯し、確認のため店舗へ電話するも録音音声が流れるだけで、全く担当者に繋がらない電話番号でした。旅行中のトラブル時にすぐに担当者と連絡がとれる電話番号を用意してほしいです。カスタマーサービスのシステムが十分でない会社です。

About QEEQ: 9.0 /10

トラブルで連絡した時もすぐ連絡がついて、良かった。ただ、お金がかかるのに国際電話で何度も意味のない進捗確認の連絡を入れてきたことが不満です。「直接店舗へ連絡しろ」と言われましたが、連絡がつかないためQEEQに連絡しているのに、同じ内容を担当者をかえて時間をおいて何度も話してくることに不満を覚えました。

Gordon Russell

Germany

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1 days rental

Reviewed: Thu, May 2, 2024

About OK Mobility: 10.0 /10

At Munich Airport, the counters were sufficient and I was served immediately without waiting. Communication was very smooth. The pre-authorization was canceled within a week, without any charges. The vehicle was very new, performing well in all aspects. Fortunately, it was equipped with all-season tires, which came in handy on icy and snowy roads.

About QEEQ: 10.0 /10

Athena Zechariah

Germany

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1 days rental

Reviewed: Thu, May 2, 2024

About OK Mobility: 10.0 /10

At Munich Airport, the counter was well-staffed, and I was served immediately without waiting. The communication was very smooth. The pre-authorization was canceled within a week without any charges. The car was very new and performed well in all aspects. Thankfully, it was equipped with all-season tires, which was perfect for the snowy and icy roads.

About QEEQ: 10.0 /10

Rosalind Wilmot(t)

Germany

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1 days rental

Reviewed: Thu, Jun 20, 2024

About OK Mobility: 10.0 /10

Car pickup process was efficient with clear instructions.

About QEEQ: 10.0 /10

Abner Timothy

Germany

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1 days rental

Reviewed: Sun, Jun 23, 2024

About OK Mobility: 2.0 /10

They close at 10 PM, but other companies have staff available 24 hours.

Gill Christ

Germany

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1 days rental

Reviewed: Sun, Jun 23, 2024

About OK Mobility: 10.0 /10

Waiting time was 15 minutes, the service attitude was acceptable.

About QEEQ: 10.0 /10

Ralap Fast

Germany

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1 days rental

Reviewed: Sun, Jun 16, 2024

About OK Mobility: 10.0 /10

Satisfied with the quick service

About QEEQ: 10.0 /10

Roy Daniell

Germany

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1 days rental

Reviewed: Sun, Jun 16, 2024

About OK Mobility: 2.0 /10

There weren't many people returning cars. The staff told us to park the car as usual and leave the keys inside. We had a flight at seven, so we hurried to the airport around five o'clock. However, the later bill had extra charges, with incorrect mileage and return time.

Angela Perkin

Germany

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1 days rental

OK Mobility

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sun, Apr 21, 2024

About OK Mobility: 10.0 /10

Very good, quick process

About QEEQ: 10.0 /10

Randolph Titus

Germany

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1 days rental

Reviewed: Sun, Apr 14, 2024

About OK Mobility: 10.0 /10

Better

About QEEQ: 10.0 /10

Abel Pulitzer

Germany

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1 days rental

Reviewed: Sat, May 25, 2024

About OK Mobility: 10.0 /10

Pretty good

About QEEQ: 8.0 /10

Stephanie Smedley

Germany

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1 days rental

Reviewed: Sat, Jun 22, 2024

About OK Mobility: 10.0 /10

I booked a Lynk & Co 01, but they gave me a Toyota CHR. For those renting cars in Germany, I don't recommend choosing a Toyota; it's not ideal for the unlimited speed highways. The staff suggested I upgrade to an Audi Q3 for an additional €150. As soon as I drove out of the parking lot, I regretted not upgrading.

About QEEQ: 10.0 /10