CAR RENTAL REVIEWS ON EUROPCAR AT REYKJAVIK DOMESTIC AIRPORT, RKV

There were a lot of people in line

The large company offers excellent service.

Extremely satisfied with the self-driving experience. The song of ice and fire did not disappoint. Iceland's public transport system is not well developed, and some places can only be reached by driving yourself or joining a tour.

Did not get the reserved car

Extremely satisfied!

We had to queue quite sometime and we cannot pay in Euro, need to change to Icelandic note to pay. Why we have to buy again for insurance where else I already booked online. Other than that all are fine.

I don't think we have price drop, might pay a bit higher than I expect.

Good service, efficient, good vehicle condition, fuel-efficient

The car was absolutely fine. Did everything I needed it to. Not the golf I ordered but a more than adequate substitute.

Everything worked fine. No price drop, but to be honest I wasn’t really expecting there to be one.

Very enthusiastic

Customer service handled complaints too slowly.

Very satisfied

Satisfied, except for the long wait time to pick up the car in Reykjavik; everything else was good.

Satisfied

I originally booked a Golf, but when I arrived, they said they couldn't find my car; it was in another lot. Without asking me, they gave me a Skoda Octavia Diesel instead, which felt like an upgrade, so I was happy to take it. The car was in good condition. Later, a tire pressure warning light came on. After calling, they told me to reset it, but the instructions weren't very clear. I tried to reset it but couldn't, so I checked the tires myself. They seemed fine, so I drove to the nearest branch. The staff directed me to a repair shop, where the service was excellent. The issue turned out to be that one tire had high pressure. It was resolved for free. A small stone hit the windshield when driving on a sandy road, which scared me, but luckily it didn't crack. I recommend getting windshield insurance. I returned the car at 4 AM, and there were staff present, which was convenient. Overall, I am quite satisfied.