Staff could’ve been more helpful by opening the door when they can see I'm trying to push a trolley & my wife’s pushing a baby pram. Car wasn’t cleaned either & we had to ask for water when previous rental companies in Dubai provide these without asking
Fast pick up and drop off process. Friendly stuff. Brand new car.
About QEEQ:10.0/10
The easiest website for car rentals.
Free offline navigation app.
Message reply under 1 hour.
We are really happy of the services that easyrentcars provided to us.
“Easyrencars was great but avoid EUROPCAR DUBAI at all cost if you want to survive in the desert”
About Europcar:5.3/10
received car with failed battery, drive to the middle of desert and battery ran flat after turning of for 2 minutes. spent 24 hours trying to sort out the battery and get a replacement car but it never arrived. Will not risk my life renting from them ever again and DO NOT RECOMMEND anyone to do so
“Terrible experience with awful Passat ! Noisy from the beginning at the pick up but told me it is no”
About Europcar:6.0/10
Terrible experience with awful Passat ! Noisy from the beginning at the pick up but told me it is normal for this model of car.... every day I struggled to switch off ... and finally the battery died blocking me more than 2 hours waiting for assistance. Battery dead, don’t turn it off and drop off at Europcar . Done after refueling with motor on! no commercial gesture, no considération, not a single word to apologize for the situation with their old car ! Never Europcar again
The car is in good condition, however there is black film in the back glass, and half of the windshield “Really back” that you cannot see anything through it or in the back from the mirror... I am not sure how this is allowed!!
The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!
“It was good but too much worry on how they will treat you back”
About Europcar:8.3/10
All fine but car scaring client to go with insurance ??? Also dropping the car scared me as they are even looking if there is small scratch to charge you????
The time taken to serve each customer is too long. They should be doing this fast to allow the customers to leave the airport after the long or short flight.
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r.Lateef
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