CAR RENTAL REVIEWS ON EUROPCAR IN SEATTLE

The car was in good condition, very new, and easy to handle!

The company name is Fox, initially we couldn't find Europcar. Once we knew it was Fox, everything was convenient, no extra sales pitches, all insurance was included, and car pickup and inspection were very easy.

Hidden fees!

Overall quite good. There was an issue with the car, but the assistance was excellent.

Satisfied

Paid an extra 50+ dollars for unlimited tollway access within Seattle and got upgraded to a RAV4. Good value for money.

The agent spent too much time trying to upsell me on a more expensive car. The check-out process took far too long.

Good rates

The front desk agent Kate was friendly, efficient and thorough. The staff in the pickup / drop off zone were excellent as well. The only thing that made my trip a little less enjoyable was the flat tire, which I changed myself and my trip was cut short because I didn’t trust driving on a spare. So I had to return from 2 hours away and missed out on my Mount Ranier excursion. The staff are all excellent t in Customer service. However the tires on my rental were bald, please put more effort into making sure your customers are travelling in safety.

Very satisfied, got a free upgrade on the car model.

Maria at the front counter was incredibly kind and helpful! I hadn’t used Fox rental before this experience, but definitely will again!

Booking process was intuitive and convenient!

car rental was handled by Fox Car Rental, apparently they are partners. The service counters are fully staffed, I didn't need to wait in a queue. This was improved from few months ago where there was only 2 staff handling so many people queueing. But beware of taking the options at the counter. Road toll are not really necessary around Seattle for leisure trip. there's alternative routes

pretty good.

Satisfied with the vehicle model and good service

Almost no lines

Overall service was good; the car was excellent and very new. However, the process took too long, and picking up the car also took quite some time. In total, it was almost 2 hours.

Nice car nissan altima

It was great

The actual car rental company is Fox. It was my first time renting from them. I managed to avoid most pitfalls, but I forgot to check the windshield. The next morning I found an issue, but didn't think much of it. When I returned the car, there was a problem. The attendant said he would check the rental records of the previous three customers. I asked why they would rent the car out if it had a problem. He said the issue was minor and didn't affect the car's performance, and suggested I speak to his manager. Be cautious with this company; they set traps.

Fox was awfully slow to give us a car - nearly 2 hours!!!, and everything seemed disorganized.

Acceptable

차 상태가 기대했던 것보다 깨끗하지 않아 살짝 아쉬웠지만 주행하는대에는 괜찮았습니다. 다음번엔 이러한 점들 동물을 같이 태웠던 렌트카 등의 유의점을 반드시 고지했으면 좋겠습니다. 그리고 카운터 직원과 규모에 비해 대기하는 사람의 수가 많아 기다리는데 불편했습니다.

예약 시스템은 나쁘지 않았으나 보험건 이나 몇가지 현장가서의 결제상황이 Qeeq에 완벽히 반영되있지는 않아 그 점을 시스템에도 반영하여 고객이 정보를 알 수 있도록 하였으면 좋겠습니다.

Fast and efficient