From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8282128312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8282128312
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CAR RENTAL REVIEWS ON EUROPCAR IN CAIRNS

Average rating on Europcar in Cairns: 8.6 /10

G.Murphy

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Economy | Toyota Yaris or similar
Reviewed: Wed, Sep 20, 2023
“Zippy, roomy and comfortable vehicle - better than expected for a Ford!”
About Europcar: 10.0 /10
Ford Puma was extremely frugal on fuel and easy to operate.
About QEEQ: 10.0 /10
N/A

M.Lin

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Standard Crossover | Mercedes-Benz GLA or similar
Reviewed: Wed, Sep 11, 2019
“Good car, but inconvenient when counter is not located at the international terminal.”
About Europcar: 7.7 /10
Counter not located at the international terminal. Quite abit of a hassle walking over to the domestic terminal with 2 young children both below the age of 5, plus luggage for the entire family.
About QEEQ: 8.0 /10

I.Stevenson

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Economy | Kia Rio or similar
Reviewed: Wed, Jul 3, 2019
“All good but I was unable to adjust the excess insurance, which cost me more than necessary”
About Europcar: 9.7 /10
Counter was busy but experience was smooth
About QEEQ: 8.0 /10
Price Drop thingy??? No i guess

C.Petratos

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Full Size Van | KIA Carnival or similar
Reviewed: Wed, Jul 24, 2019
“Unprofessional payment handling. Inexcusable”
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About QEEQ: 7.0 /10

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Full Size | Toyota Camry or similar
Reviewed: Wed, Jul 10, 2019
“All went smoothly”
About Europcar: 9.7 /10
Europcar people did an excellent, friendly job. The car category we ordered wasn't available, so they upgraded us to an Equipe SUV with a cheerful smile and no ifs or buts.
About QEEQ: 10.0 /10

Dora Edgeworth

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Reviewed: Wed, Feb 20, 2019
“Cairns”
About Europcar: 2.0 /10
There weren't many issues with renting the car, except that after returning it, daily charges were made to my credit card for four consecutive days. When I contacted customer service to find out why, they kept saying they were coordinating with the rental company, but after four days, there was still no resolution. It was terrible, and I had to freeze my credit card. They said the charges were for toll fees, but I rented three cars at the same time, all took the same route, and the other two cars weren't charged. Only mine was charged every day after returning it. Really strange.

C.Apetrei

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Oct 22, 2019
“Awesome”
About Europcar: 10.0 /10
Easy process, good car
About QEEQ: 10.0 /10
Easy

Natalie Lau

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Economy | Kia Rio or similar
Reviewed: Tue, Mar 3, 2020
About Europcar: 10.0 /10
all are great
About QEEQ: 10.0 /10

A.Tsamis

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 23, 2018
“Very satisfied”
About Europcar: 10.0 /10
Like: Professional friendly service
Dislike: Nothing

Alice Philip

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Reviewed: Sun, Nov 10, 2019
About Europcar: 2.0 /10
They falsely claimed that I didn't return the car with a full tank. I refueled on the way to the airport and even provided the receipt, yet they lied.

I.Pacitti

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Small SUV | Hyundai Kona or similar
Reviewed: Sun, Jul 18, 2021
About Europcar: 9.0 /10
Good service, very nice car but terribly expensive. $2,000.- for 8 days driving 222km just to get around is very expensive!
About QEEQ: 8.0 /10
Booking was easy and kept us informed

John S.

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 4, 2019
About Europcar: 6.7 /10
Currently filing a claim regarding reimbursement for a flat tire. Currently ongoing.
About QEEQ: 7.0 /10

Penelope Charley

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Reviewed: Sat, Jun 15, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Abraham Bronte

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Reviewed: Mon, Oct 15, 2018
“Around Cairns”
About Europcar: 10.0 /10
No queue at all, picked up the car very quickly
About QEEQ: 10.0 /10

J.Gadhesaria

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Jan 28, 2019
“I paid for full insurance but Europe car said I don’t have insurance incase of claim I need to pay”
About Europcar: 9.0 /10
$5500 in case of insurance claim.

J.Gomes

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Economy | Toyota Yaris or similar
Reviewed: Mon, Feb 4, 2019
“Over all pretty good.”
About Europcar: 8.7 /10
Had to purchace extra cover at counter.
About QEEQ: 8.0 /10

R.Mariappa

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Apr 29, 2019
“Amazing Europcar well done”
About Europcar: 10.0 /10
We got a free upgrade from sedan to semi suv
About QEEQ: 10.0 /10
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Economy | Kia Rio or similar
Reviewed: Mon, Apr 22, 2019
“Easy!!”
About Europcar: 9.7 /10
Great car. Good explanation of insurance.
About QEEQ: 10.0 /10
Great value

T.Dickinson

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Fri, May 1, 2020
“Easy peasy lemon squeezy.”
About Europcar: 10.0 /10
Very friendly staff at the pick up location. The drop off was super easy also
About QEEQ: 10.0 /10
Easy use website is all a person wants.

Y.KAMEI

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Full Size | Toyota Camry or similar
Reviewed: Fri, Aug 16, 2019
“国際線から国内線のカウンターまで徒歩約10分”
About Europcar: 8.0 /10
相手方の都合で無料でアップグレードしてくれました。早朝ですと、国際線の受付に人がいません。国際線の受付カウンターまでカートを押すと約10分、それが気にならないなら、おススメです。国際線にある各社の半額で借りられました。保険の説明などあり、多少の英語力はマストです。
About QEEQ: 8.0 /10
特に無しです。約束通りでした。

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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