EUROPCAR CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

Like: Friendly and fair staff. The rented car was clean and drove like new. No issues on pick up or return.
Dislike: It's not easy to find in that that there is no visible Europcar logo on the outside and the building out of which they operate has a number of entrances. It took somewhat longer to pick up of the car even after all paperwork has been done. The price on Easyrentcars wasn't inclusive of VAT.

I was charged twice for a parking violation, and the fees were directly deducted from my credit card without my knowledge. The toll fees were also charged multiple times. After returning the car, I was charged AED 350 for a small scratch on the bumper, which could have been fixed for AED 50 at a repair shop.

Like: The car was in a great condition and friendly staff
Dislike: The pick time was rather long.

Like: All the above
Dislike: None

Like: Convenient

There is a counter in the hall right after exiting Terminal 3. After completing the formalities, they enthusiastically guided us to the parking lot outside the hall to get the car. Very close, no need for shuttle!

I don't understand why there were extra charges during the rental period.

Like: Upgraded us as well!

Like: Vehicle was 2017 model @12k milage, neat and clean Payments and billing was handled correctly and without delays on authorized amount on the credit card
Dislike: Expected 2018 model as communicated by counter while picking up but the car was good

Like: i have been upgraded as the booked category was not available. Appreciate. Helpful staff
Dislike: the location to find the agency in car. better to reach it by metro !!

Like: Overall is very good...only one thing..i ve requested for a navigation system..but not provided
Dislike: NA