CAR RENTAL REVIEWS ON HERTZ IN VENICE

Very good

Pretty good

Paid in full 2 months in advance, but didn't get the car, which affected my entire trip! It's a scam company.

The service standards are acceptable.

Extremely impatient attitude, completely discriminatory towards Chinese people! I hope your company can take this seriously and communicate with your partners to address this issue! Although it is difficult to change the inherent negativity in some countries, at least basic service should be provided!

We returned the car early, but ended up being charged over 80 euros extra. What is this nonsense?

The pick-up and drop-off processes were quite fast, and the car provided was larger than originally booked. The car's condition was good.

Good

The staff was great when picking up the car!

The location is near Venice train station, about a 10 to 15 minutes walk. The store is easy to find, located right by the main road leading off the island. The car will be placed in the parking area in front of the store in advance, making the pickup process very quick. The return location is on the fourth or fifth floor of a parking garage in Milan. Navigation directions are clear, but there's a bit of a walk to the metro or train station after returning the car.