Convenient and fast. I picked up the car at the airport, Hertz has a counter there. It's on the first floor of the parking structure across from the terminal. The Nissan Qashqai with automatic transmission was easy to control.
“Brisbane - Kangaroo Point - Gold Coast - Byron Bay - Yamba - Grafton - South West Rock - Nelson Bay”
About Hertz:10.0/10
Hertz is one of the largest car rental companies in the world. Their services are standardized, and thanks to the reminders on QEEQ, the rental and return process was straightforward and easy to understand. Thumbs up!
The car pickup process was generally smooth, communication was relatively clear. They recommended half-tank and full-tank packages, claiming the fuel prices were cheaper than outside. However, considering we didn't drive much, we didn't take any. No additional insurance or upgraded vehicles were suggested. The car return was very convenient; basically, it was just park the car, hand over the keys, and leave. Overall, the car rental experience was good.
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