CAR RENTAL REVIEWS ON HERTZ IN BRISBANE

Great service.

We were upgraded and the counter staff were very helpful

Spot on

Lady at the counter was very friendly and assisted with the rental process very well

Easy booking process with reasonable prices. Only down point is that you cannot change booking dates once booked, will have to cancel and then rebook again

Overall good, but booked a Q8 and got a Q7 instead. There's a price difference of around 400.

We underestimate our luggage size thus we have to lower the rear sit (30%) to accommodate the luggage. Since it is manageable, we did not ask for a change. Otherwise everything is good.

Maybe the e-platform could provide some guidance on the car boot volume since we might not own a car in our home country or the available car may be of a different made.

Very convenient

Hertz is a great car rental company with new good condition vehicles in stock, so no complaints.

Satisfied

Additional insurance required was a disappointment.

Very satisfied

Satisfied

Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.

Very satisfied

Friendly service

Easy and quick pickup. Very clear instructions!

Satisfied

Very satisfied

The location is easy to find, overall good.

Very satisfied

Called 0736224500 and had to wait a long time for an answer. Accidentally left a purple water bottle in the car but they said they couldn't find it.