People were friendly and very easy to deal with. The process couldn’t have been simpler.
Please replace the two bald front tires — not very safe on wet roads.
Hassle free pick up and hand over. Booked 1litre axia but got a 1.3litre myvi. It was a small old car though but served its purpose getting my family of 2 adults and 2 kids from point to point. Generally easy to drive in langkawi, and just drive slower.
About QEEQ:10.0/10
Easy to compare across different providers and hassle free booking.
Car was exactly what i had expected. Pickup staff was very helpful in explaining, pickup of car was done very fast and smoothly! Drop off was easy as well. Car was in good condition and clean! Highly recommend!
Front two tryes had almost no thread left. We felt the car skidding at times during wet weather although travelling a low speeds.
Pick up/drop off service was a breeze.
The car pick up location mentioned a staff in red near Maybank , Langkawi airport isn’t very big , we couldn’t find the Maybank at all . End up we had to call the staff and then realise that it’s CIMB bank . Then why state Maybank ?
The van given does not have enough power with high fuel consumption and spoiled fuel meter. So, the staff has claimed that we had not pump any petrol but only refunded us the deposit after driving for 5 mins to the petrol station to ensure that the petrol has been filled to full tank and the fuel meter started to move.
While picking up the car, it is easy to identify the staff on the counter, however, when dropping off the car, the staff was wearing a normal T-shirt. It was hard to know that person is representing Samavest.
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Gustave Hughes
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