SICILY BY CAR CAR RENTAL REVIEWS

Picking up the car from the parking lot on the first floor was easy, but returning it was difficult! When returning the car, the GPS only guided us to the second-floor parking lot, and we couldn't navigate to the first-floor return point (which was also the pickup point). We ended up walking to the office on the first floor (accessible by stairs on foot, but not by car), even running to the airport counter seeking help, but were refused everywhere due to busyness. In particular, the people at the first-floor office, who were just a few steps away from our temporarily parked car on the second floor, refused to come over and guide us. Our flight was about to depart, so we had no choice but to leave it on the second floor. In the end, we were charged a 48 Euro parking fee...

Excellent car rental experience

The claim service is relatively slow.

Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.

Sono rimasto soddisfatto della piattaforma Qeeq.com

Car had a faulty indicator from the beginning of the hire - only noticed when we were on the road, and the counter closed when we left. Car was also displaying the warning spanner sign - service 600km overdue. Not really what you want from a rental car. It also had a very poor 1st and 2nd gear change - stiff and difficult to engage.

The car's oil hadn't been changed, and it was out of AdBlue. I had to buy it myself and get reimbursed by them...

Charged money without providing service!

GOOD, NORMAL

The company I rent cars from the most in Italy. Great service.

Pretty good, rented twice without any major issues

Sicily by Car was super helpful and fast.

Price drop was fantastic.

Easy process, staff helpful.

Very good

Very satisfied!

The pick-up and drop-off processes were very quick. I was initially worried about potential hassles or pushy sales pitches, but none of that happened. They even upgraded me to a larger, newer car.

Extremely satisfied

Overall okay, this is one of the larger rental companies and is quite easy to find if not for the return instructions from QEEQ. The issue is they never answer the phone, and you have to figure everything out on your own.

Always good to deal with

Easy

All good as usual

Great assistance with insurance claim. Cannot fault them. Full return of costs

Great!

Easy!