CAR RENTAL REVIEWS ON HAWK IN KUALA LUMPUR

New car, only driven 4600 km

Satisfactory

The staff can communicate fluently in both English and Chinese. Although the company seems small with an office in the basement, the efficiency is quite high, and the staff are responsive to customer requests.

Picking up the car was fine, but I waited for almost an hour. However, they gave me a very good seven-seater. The car was very comfortable, and the driving experience was nice. When returning the car, I asked them to pick it up far from the return location, and they were very polite. Overall, I'm satisfied!

Satisfied

The entire process was very smooth.

The service was excellent. As long as the documents were complete, there were no excessive requirements.

A very internationally standard company, a perfect rental experience. I will definitely come again.

Picked up the car at Kuala Lumpur International Airport, very efficient and friendly service.

HAWK rental company has a great location, right behind Kuala Lumpur International Airport terminal, making transportation convenient. The staff are very patient and polite, and they can carefully explain the rental terms and important notes for using the car.

Good service but the car smelled like smoke

A car rental company worth recommending in Malaysia.

The service attitude and car condition were satisfactory. When I picked up the car, the fuel gauge was at 2/3, and when I returned it, the gauge was at 1/3, and I didn't refill it. They charged 80 MYR to my credit card. Actually, I had previously filled the tank from 1/5 to full with only 75 MYR. Refilling from 1/3 to 2/3 would cost at most 30 MYR. They overcharged me by 50 MYR, which feels unfair!