CAR RENTAL REVIEWS ON ACE RENTAL CARS IN QUEENSTOWN

Reviewed: Wed, Nov 7, 2018

About ACE Rental Cars: 6.0 /10

The service was quite good, and there weren't many queues.

E.WHITE

New Zealand

x1
x0
x1
x1

1 days rental

Economy | Mazda Demio or similar

Reviewed: Wed, Aug 28, 2019

“Easy to use, good comparative service.”

About ACE Rental Cars: 9.0 /10

A little difficult to find the outlet as the communication was 'in terminal'. In fact the outlet is outside the terminal. I have also given the feedback that the deodorizer that they use in the cars (I tried 2 of their cars) is really unpleasant and foul smelling. Suggest switching brands.

About QEEQ: 10.0 /10

Easy to use.

R.Kumar

New Zealand

x2
x0
x0
x2

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Tue, Sep 17, 2019

About ACE Rental Cars: 8.7 /10

Front desk Coustmer service person was very rude to us the way she talk on our arrival on 13/09. When we drop off the car same person was there, very poor attitude and been rude to us, she didnt check car properly, and told us that they have to take bond to repair windscreen, where there was no chip on glass it was only small glue tag.

Tiffany Carl

New Zealand

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x0
x0
x0

1 days rental

Reviewed: Tue, Oct 16, 2018

“Queenstown - Glenorchy - Wanaka - Mount Cook - Lake Tekapo - Christchurch”

About ACE Rental Cars: 10.0 /10

Friendly attitude, good service, no queues.

M.SWAINGER

New Zealand

x4
x0
x3
x2

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Mar 19, 2019

“Helpful”

About ACE Rental Cars: 9.0 /10

Very happy with price & service

About QEEQ: 8.0 /10

C.Tan

New Zealand

x2
x0
x2
x0

1 days rental

Economy | Mazda Demio or similar

Reviewed: Thu, Sep 5, 2019

“Good.”

About ACE Rental Cars: 9.3 /10

Exceeded my expectation and they are efficient.

About QEEQ: 10.0 /10

Awesome customers service and able to assist my problem on time.

Daniel Alfred

New Zealand

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x0
x0
x0

1 days rental

Reviewed: Thu, Mar 14, 2019

“Queenstown - Arrowtown - Lake Tekapo - Christchurch”

About ACE Rental Cars: 10.0 /10

Both picking up and returning the car were quite convenient. Just follow Google Maps.

E.Baranovsky

New Zealand

x5
x0
x4
x2

1 days rental

Intermediate | Toyota Allion or similar

Reviewed: Thu, Feb 28, 2019

About ACE Rental Cars: 7.7 /10

They didn't fill the tank in full and put wrong mileage to the documents

About QEEQ: 10.0 /10

New Zealand

x2
x0
x0
x2

1 days rental

Economy | Super Saver Car Older Economy Model or similar

Reviewed: Thu, Feb 28, 2019

About ACE Rental Cars: 9.0 /10

Staff person was very straight forward and clear. No surprises, which is always good.

About QEEQ: 8.0 /10

Betty Roosevelt

New Zealand

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x0
x0
x0

1 days rental

Reviewed: Thu, Aug 2, 2018

“Christchurch-Dunedin-Queenstown-Lake Tekapo-Kaikoura-Christchurch”

About ACE Rental Cars: 10.0 /10

Very good, the staff were very enthusiastic and attentive

About QEEQ: 10.0 /10

s.waduge

New Zealand

x4
x0
x0
x0

1 days rental

Economy | Mazda Demio or similar

Reviewed: Thu, Apr 11, 2019

“when picking up the vehicle counter lady asked another 5000/= bond which was not mentioned with the”

About ACE Rental Cars: 8.3 /10

it was bit complicated with insurance as easy rent was 3rd party and asked seperate 5000/= bond.,,even though i have paid for full insurance amount mentioned by easy rent .

About QEEQ: 8.0 /10

New Zealand

x2
x0
x1
x2

1 days rental

Economy | Nissan Tiida or similar

Reviewed: Sun, Sep 8, 2019

About ACE Rental Cars: 3.3 /10

Charged us for vehicle damage (for a chip under the windscreen wiper) that we don't believe we caused. Couldn't inspect the vehicle on the start of our trip as the pickup location has no external light and we picked it up at night

About QEEQ: 8.0 /10

Kiki Liao

New Zealand

x2
x0
x0
x2

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Sun, Apr 28, 2019

About ACE Rental Cars: 10.0 /10

The staff were super friendly!

About QEEQ: 10.0 /10

New Zealand

x2
x0
x1
x2

1 days rental

Economy | Mazda Demio or similar

Reviewed: Sat, Sep 14, 2019

About ACE Rental Cars: 7.0 /10

They didn’t accept international driving license without translation while in other rentals accepted. So, I have to pay more for the translation. And the car isn’t new enough to use apple car.

About QEEQ: 10.0 /10

Easy booking. Great!

Viola Patience

New Zealand

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x0
x0
x0

1 days rental

Reviewed: Sat, Oct 27, 2018

About ACE Rental Cars: 8.0 /10

Efficient service

Leo MacPherson

New Zealand

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x0
x0

1 days rental

Reviewed: Sat, Oct 27, 2018

About ACE Rental Cars: 8.0 /10

They guided me to the car and checked it thoroughly.

New Zealand

x1
x0
x0
x0

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Jul 15, 2019

“Wish the insurance was booked directly through Ace rather than separate. Website should advise!”

About ACE Rental Cars: 9.0 /10

Great vehicle, price way higher than expected

L.Barnett

New Zealand

x2
x0
x0
x0

1 days rental

Economy | Nissan Tiida or similar

Reviewed: Mon, Feb 25, 2019

“Unreliable car overdue by 3000+ km for a service. Would not recommend ACE to anyone”

About ACE Rental Cars: 6.0 /10

Casey from ACE Christchurch branch was exceptional in dealing with the situation.

About QEEQ: 9.0 /10

Ozy TKY

New Zealand

x1
x1
x0
x0

1 days rental

Economy | Mazda Demio or similar

Reviewed: Fri, Mar 29, 2019

“Better bring phone charge cable.”

About ACE Rental Cars: 8.3 /10

The car I picked didn’t have navigation system so I had to charge my iPhone while I was watching google map through cigarette socket.

Michelle

New Zealand

x1
x0
x1
x0

1 days rental

Intermediate | Toyota Allion or similar