L’agent lors de la récupération du véhicule de centauro était des plus désagréable (il était pressé de terminer le travail)
Ces collègues autour n'étaient pas mieux ...
heureusement qu’au retour nous sommes tombés sur une personne plus aimable
Didn’t shoe up to collect us at the airport to pick up the car. Didn’t take responsibility for their mess neither contacted us to inform us at any point.
Over an hour waiting at the airport for them. We were forced to use public transport so we didn’t they to our hotel until 2am. Forced to rent a car with another provider which increased our expenditure.
Won’t use them ever again
We had a very good experience all round. Amazingly cheap and very easy process to collect and drop off the car. I especially liked the Centuro staff. We left our duty free bottles in the car hire office and they were so honest, they called us the next day and said they would hold the bag for us. Very happy
Centauro refused to accept the insurance I purchased from Easyrentcars and charged an additional €66. They also charged an additional €25 for an optional fueling service which I didn't request or require!
It really felt like a scam but they wouldn't release the car until I fulfilled these requirements.
They took one hour of our time for the pick up as they didn’t allow us to pay with a debit card just because we didn’t make the booking with them, and we as through easy rental car. Also, they wanted to charge us again for the insurance when we already paid for that in advance. The staff wasn’t qualified and they were also very rude
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T.Dauncey
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