INTERRENT CAR RENTAL REVIEWS IN MONTENEGRO

Like: New cars, low mileage, a relatively quick pick-up.
Dislike: I don't like unusual process: 1. For deposit unholding I had to stand in line for 30 minutes (drop off) 2. Extra charge for car washing (or I can do it my self in the morning before flight!!) - I have never had this conditions before 3. Not full tank of the car when pick up

The car was good but still I have some comments: Interrent is a mediator with another company which actually rents out the car. In this case this was Europcar. Like I said, the car was new and good so no complantis about that. However I did not like the following: 1. I had asked, immediately after booking, how much I should pay for border crossing and I was told it would be no more than 35 eur. However, upon pick up it was 65! When I expressed amazement about this I was told: Europcar is a different company from interrent and we have our own rules. Moreover I was more or less pressed into taking an additional 'insurance' against 'bringing back the car dirty'. I was told I would be charged 36 euro if I would bring back the car dirty. Well, after driving around in Montenegro for a week the car indeed....will be dirty. It was the first time I heard such a claim! I eventually decided to take this 'insurance' for more than 10 euro but next time I will drive to a car wash before bringing bacdk the car...or I would avoid Europcar alltoghether. So I do not like a lack of transparancy...it is not clear from what company you will actually rent if you book thru Interrent.

It would be better to make a bigger poster or signs in airport to find the Interrent stand

Overall Interrent were ok. They did stress car had to be returned clean, which is acceptable and we were happy to do this ourselves. However we did feel pressured to opt for car cleaning fee before collecting hire car as agent explained we could be charged up to €60 if they weren’t happy with cleanliness of vehicle on return. When we did collect the vehicle it had only a cursory clean and the interior didn't appear to have been vacuumed and cleaned since last hire.