Very helpful staff. My car had damage on pick up not on the condition form. I videoed the car and showed them on return and no problem.
About QEEQ:10.0/10
Very impressed with QEED. I asked a question about late pick up at velencia airport and received a prompt response with my question answered both by email and a phone call.
“Internet are a rip off company they have charged me money without my permission for an unknown reaso”
About Interrent:7.3/10
The company you provided the rental with (interment) have sent me an unreadable invoice and have charged me an additional £50 to my credit card without my permission, after they had cleared my rental and said there would be no further charge. The email address from which they sent the invoice is a no reply address so I cannot even reply. This is totally unacceptable and to take additional money without my agreement is fraudulent.
Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.
Muy buen servicio en la oficina de santo domingo airport, personal muy amable y atento a las necesidades. no pude contactar con interrent por telefono pero lo hice por instagram de republica dominicana y me contestaron enseguida.
“From Salzburg to Hallstatt and Back to Salzburg, Austria”
About Interrent:2.0/10
The local rental company staff had a bad attitude. The rental agreement did not mention that dual-branded VISA or MasterCard credit cards cannot be used. When picking up the car, the staff said only single-branded VISA or MasterCard credit cards are accepted. I contacted the rental company but the local staff refused to help. This is a problem with the rental company, and I could not pick up the car even though I had already paid. Now, the rental company is not refunding my money.
“Great car, unreasonable high €50 penalty for only €18 of unfilled fuel!”
About Interrent:6.0/10
Car was great. Due to heavy traffic on our return we did not have time to fill up the tank. Interrent charged €18 for the fuel which is acceptable then a further €50 penalty for not returning the vehicle full. Very angry at this unreasonably high penalty. I will not use them again.
“Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz”
About Interrent:10.0/10
Interrent, owned by GoldCar owned by Europcar. I always find that when you book with Interrent rather than Goldcar you get a superior car or at least one with better spec. I booked a BMW 1 Series or similar, I could not have been happier with what I received, Brand New Mercedes Benz C-Class Auto, immaculate car in red. One of the best cars I have ever driven, full of new technology and incredibly smooth to drive.
About QEEQ:10.0/10
Fast easy to use APP, prices used to be better than other companies but since it changed to QEEK they are not, they do have a price guarantee if you can be bothered with the hassle of that.
“Exactly what I expected, service was fine no issues to report.”
About Interrent:10.0/10
Booked an Alfa Romeo or similar, received a Volkswagen Gold, car was ok no issues to report, seemed to use a lot of fuel but otherwise ok, was a very basic model. But it was what I booked so can't complain.
About QEEQ:10.0/10
Great app, prices need to be lower compared to other booking companies.
When picking up the car in Innsbruck, Austria, the female staff member insisted that I pay extra for a rental deposit insurance, about 30 euros. When I refused, her attitude became very unpleasant.
Visited Malaga before collecting car but was unable to find a way back to the rental car desk in the terminal. All the signs lead you to the garage but was able to use the voucher to pick up the car at the Interrent office in the garage.
About QEEQ:10.0/10
Price dropped shortly after booking so should be getting a partial refund soon.
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J.Sweetnam
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