CAR RENTAL REVIEWS ON INTERRENT IN MARSEILLE

The company you provided the rental with (interment) have sent me an unreadable invoice and have charged me an additional £50 to my credit card without my permission, after they had cleared my rental and said there would be no further charge. The email address from which they sent the invoice is a no reply address so I cannot even reply. This is totally unacceptable and to take additional money without my agreement is fraudulent.

Would absolutely not recommend Interrent to anyone. It took over 60 minutes to get the vehicle and once at the counter they charged me an extra 80€ on "basic services". Once that was over, the car was as expected, but they didn´t even have the thought of cleaning it. Overall a bad experience.

Prix intéressant mais Longue attente pour récupérer le véhicule, montant de la caution très importante si vous ne prenez pas leur propre assurance. J’ai du faire noter plusieurs rayures qui n’avaient pas été mentionnées sur le contrat d’origine.

The airport rental desk staff claimed I had zero insurance and tried to make me sign a document to acknowledge it. Allegedly nobody has insurance with inter rent. I object to have vastly different expectations between booking and actual execution. If you are aware of what inter rent / gold car are going then you need to make your booking more transparent. If not, you should take this up with them and stop trying to extort customer at the desk

Seemed fine, but misleading

Like: Very nice cars, clean, new, incredible rates! Many thanks
Dislike: /

We did not get the car we wanted. We were not given any other option than what we got 'take it or leave it'. They were totally over the top in trying to sell insurance. They insisted on a credit card (which a lot of people don't use anymore). Why not take a deposit on a visa debit. We had to pay c€250 for this reason. The building is overcrowded and their process is too slow. It is not obvious to take a ticket when you arrive.