Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz

Giving one star because there's no option for zero. The wait time was extremely long, over an hour and a half. The staff was very inefficient, and despite having three open counters, they were not proficient, so the line barely moved. Finally, they told me I couldn't rent the car without an international driver's license and asked me to negotiate with the rental website. I've rented cars in more than four countries and from the same company before without any problems. I don't want to waste any more words on this; I'll just consider it a donation to the Spanish road maintenance.

Car ticked all our boxes .. enough space for people and luggage .. drive nicely too . Staff at desk excellent !!

Love these people.. much cheaper than UK conterparts .. price drop nice to receive as always. Big fan of Qeeq .. never let us down !!

Specifically booked for an on-airport vehicle rental only to discover the booking had been passed on to another company 'Gold Cars' who have an awful customer satisfaction record. Had to locate a waiting minibus and shuttled offsite to their depot a few km away. Vehicle ok but they then tried to get us to pay extra insurance which wasn't compulsory and I had already purchased a one-off policy from a UK company to cover any excess. They then made us pay a "Diesel Tax". Checked this out on the Gold Cars website and this should only be paid if you specifically request a diesel (which we didn't). Tried to get a refund when vehicle returned but was told to take it up with the Co I booked through - I look forward to hearing from you!!! Had to wait around for a while for the return shuttle back to the airport. Shuttle bus consequently full and boot overfilled resulting in a dented case. Not happy!

Great value for money. Returning the vehicle was a bit tricky as no one was at the drop-off office. The rest was really good.

The worse experience ever! I rent a car through your company a few years ago in Portugal and didn’t have any problems. Ms Lorena at the desk in Mallorca airport gave me the worse customer service I have ever experience. On Friday 8th Feb I rented a car online. I was charged over £10. Terms and conditions said £800 of deposit was going to be blocked on my card. At the airport the woman said to me it’s £1500, when I asked her why there is nothing about it online and it’s not okay she didn’t have an answer. Then I said that I have my own annual insurance and she said you don’t accept it and I have to pay extra. I asked her if someone would go with me to the car to do the check in. She said: „no, you have to go by yourself and if there is any damage this is your problem”. Unacceptable!! I told her: „I’m sorry but I don’t like your attitude” and she replied „And I don’t like your attitude”. I decided to rent a car from AVIS where I got a great deal and I experienced an amazing customer service. I’m a travel blogger and I’ll mention that situation in my upcoming vlog for sure. I’m so disappointed especially that I always recommended interent. Never again. Emi