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Last updated on: November 1, 2024
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55Rental Locations
29Airport Locations
Map View of Car Rental Locations in Gold Coast
ACE Rental Cars
8.3/10
Jucy
9.2/10
Apex
9.3/10
East Coast
8.7/10
Thrifty
8.3/10
YESAWAY
9.0/10
Europcar
8.9/10
DRIVELINE RENTAL
10.0/10
Hertz
9.2/10
Alpha Car Hire
9.4/10
Keddy by Europcar
6.7/10
Dollar
9.0/10
Budget
9.1/10
BARGAIN
7.7/10
Cheapa
10.0/10
Cut Price Car Rentals
7.2/10
AVIS
8.9/10
NU Car
4.7/10
Atlas
7.6/10
Enterprise
9.2/10
Alamo
9.5/10
AERODRIVE
9.1/10
Firefly
9.8/10
APOLLO
8.7/10
WGD Cheapa
2.0/10
Everything Fleet
10.0/10
Reviewed: August 25, 2024
The car drove great. It was a good size and the hybrid had plenty of power. It was clean and tidy. The pick up place was very friendly. The girl that served us went above and beyond, trying to set up my phone to the car screen so we could see google maps easier.
Reviewed: August 2, 2023
Staff went above and beyond! Excellent customer service
Reviewed: July 27, 2023
Fantastic service from pick up at airport to picking up the car . Friendly staff . Great rental car service . Will use them again and highly recommend to others
Reviewed: November 9, 2022
The process was nice and easy. No fuss or dramas.
Reviewed: October 25, 2022
It quite small plus on sunday they close too early which is quite disappointing so ending up booking an uber to airport
Reviewed: July 7, 2024
The service attitude was good, and the car condition was acceptable.
Reviewed: March 27, 2024
Great service attitude, very attentive. Procedures are very quick.
Reviewed: August 23, 2023
The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.
Reviewed: July 6, 2024
Car was everything it was supposed to be, no problem. And it was very well priced. No trouble finding the shuttle to the rental location. A bit of a crowd at the pick-up desk meant queuing for a while. But I was the only customer in the place for a quick easy return. But beware additional charges- needed to extend a 4 day booking by 3 hrs, which cost more than a prebooked day !
Reviewed: February 20, 2024
The car was too light, everything else was fine.
Reviewed: February 16, 2024
Overall pretty good, the only issue was they reminded me about insurance a few times.
Reviewed: September 18, 2023
The shuttle service was fast and efficient. Just remember to go to the far end of the terminal where the coaches are. The car was great and cheaper than the airport rentals. I would use again for my own holiday rentals as you do need an extra 15 minutes for the shuttle.
Reviewed: March 12, 2024
Pickup was easy, but drop-off was hard to find because of unclear instructions for returning the car to a different location.
Reviewed: January 4, 2024
Thrifty is a subsidiary of Hertz. The counter and parking lot are in the same location. However, Thrifty is a budget brand, so the vehicle mileage might be a bit higher, but it was only a bit over 40,000 kilometers, and the overall condition was very good, I'd rate it 95%. The car was well-maintained. The 2.4T Mitsubishi diesel engine was great, fuel-efficient, and powerful even at low RPMs. Moreover, the Mitsubishi Super Select 4WD is very suitable for crossing country forests or rough roads. However, it's not very good for high-speed driving, as the steering wheel feels a bit loose.
Reviewed: May 28, 2024
What a company! Great rates and both staff members we felt with were super efficient in collection amd return from the yard to airport and visa versa. Thank you Yesaway!
Reviewed: March 1, 2024
I always choose Europcar for overseas car rentals. I'm very satisfied with their overall service.
Reviewed: August 9, 2023
I got an MG ZS, a vehicle is standard far less than I had booked (Toyota CH-R). European control cluster annoying, would have been ok if it was a higher pedigree vehicle. The MG handled terribly (tramrailed over small bumps in road) although interior was nice-ish.
Reviewed: March 10, 2024
Great experience. Pick-up and drop-off were incredibly fast.
Reviewed: September 29, 2023
The return address was not the place I had chosen, which made me go out of my way and wasted time.
Reviewed: January 8, 2024
Business is good, but there aren't enough staff for reception. Overall, it's quite satisfactory.
Reviewed: August 8, 2019
This is the second time we booked a car thru Alpha Car Hire. The first time around was a very good experience, hence the reason why we went with them again this time around, and they did not disappoint. Very easy to deal with and their staff are super friendly. Will definitely use them again in the future.
Reviewed: February 14, 2024
It's mainly about the communication for picking up and returning the car, nothing particularly impressive, just normal.
Reviewed: May 26, 2019
We waited in line for over an hour and a half didn’t even get an apology For the long wait he was quite rude hand me the keys said there is one mark on the car .... well another 15min walking around checking the car so I took pictures of the car email back straight away I will never recommend any of friends to go with Europcar
Reviewed: December 5, 2023
Car was comfortable, clean and spacious. Staff on pick up and drop off were kind and very helpful.
Reviewed: November 28, 2023
The car provided was smaller and older than the one booked.
Reviewed: March 23, 2020
The booking was really good. A larger car will be better but it was still a good car for a medium SUV. It will be appreciated to confirm to the guest the car seat instead of saying that budget can’t confirm the availability. Thanks
Reviewed: February 1, 2020
Picking up and returning the car is very convenient, right at the airport. Fifteen minutes is enough.
Reviewed: July 26, 2023
Very new car with very low mileage. Very comfortable drive with free additional driver and no young driver (22) fee.
Reviewed: September 28, 2022
Quick and easy pick up and drop off process. Will use Bargain again!
Reviewed: November 9, 2019
I booked Toyota Corolla and expect to get similar car, but they gave me Hyundai Accent
Reviewed: February 28, 2022
Very Clean and economic car. Strong recommended
Reviewed: February 4, 2020
It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.
Reviewed: September 23, 2019
Terribly old car, 225000 km on odometer, no central locking, manual windows. Truly a piece of junk. Never again will I use cut price car rental!
Reviewed: August 23, 2019
excellent overall service, staff, quality of car dan driving exp
Reviewed: August 6, 2019
Okay but don't want to wait for 1-2 months to get the deposit released to my bank account. It should be within 1-2 weeks maximum.
Reviewed: September 10, 2019
Counter staff wasn't that friendly and seemed not so happy that we purchased the add-on comprehensive insurance via EasyRentCars platform instead of directly through Avis. Car didn't meet our expectations as we booked an Intermediate Corrolla but were given a Compact Hatchback Corrolla instead. Only noticed this once we reached the pickup bay area and were too lazy to walk back, dragging luggage & our small children, to Avis counter inside the Terminal to get the car changed.
Reviewed: August 31, 2019
They handed over the car without checking it and didn't inspect it upon return either. Later claimed there were issues with the glass and tires, then charged over 400 USD without negotiation. Unbelievable.
Reviewed: August 29, 2019
Very convenient, easy to find the location, quick procedures.
Reviewed: November 25, 2019
Would never deal with NU cars again! The booking said the car rental was from Coolangatta airport and i had to call their office to find out where they were. They than said they were in tweed heads and proceeded to take 30 minutes to pick us up when they said they were 8 minutes away. Then we got to their offices finally and the manager there was extremely rude, changed our drop off time to an hour earlier, told us to drop it off at an offsite location and when we did he charged us an extra $70 when we dropped it off on time. The manager at the drop off location tried calling their offices and mobiles and they did not answer. Absolutely a horrible experience overall. He even was barking orders at his worker infront us and told us other patrons have been “fucking pigs” in how they left the state of his cars. Did not feel comfortable with the entire experience and the only benefit of dropping it off at the other location was that we didn’t need to see him again.
Reviewed: November 5, 2019
I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else
Reviewed: October 18, 2019
Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!
Reviewed: September 17, 2019
People were lovely, the whole process was very easy!
Reviewed: August 13, 2019
安いので仕方ないのは重々承知してますが。。 空港へ迎えに来てくれるシャトルバス。 20分で到着と言われましたが１時間は待たされました。余裕のあり旅だったから良かったけど、 キチキチの旅だったら、ブチ切れてましたね。 しかし、レンタカーのスタッフは悪びれるわけでもなく超ハイテンションで親切(笑) 日本人がギスギスしすぎなんですね。 反省です。 でも急いでる時は使わないかな。 返すときもなかなかシャトルバスが来なくて 飛行機に乗り遅れそうになりました。
Reviewed: July 12, 2019
Car is dirty and old. The staff took long time to process every single customers.
Reviewed: September 26, 2019
Enterprise was awesome. Except the staff at pickup was like a Robot. Felt he didnt want to serve us. At least thats how we felt
Reviewed: September 20, 2019
Counter staff were friendly and helpful - dedicated to get us on the road quickly.
Reviewed: July 19, 2019
Was really great having a rental service that had the cars parked so close to the terminal. A very short walk from the counter to the cars and we were given very clear instructions on how to find it. The car was presented perfectly and we were given all the information we needed at pick up.
Reviewed: May 10, 2019
I ordered a highlander but was offered an outlander which would’ve cost me less if I ordered it , so instead went with a Kia Sorento with more space which had a way higher excess in which I had to get higher insurance which I hadn’t budgeted for of $527 NZD , highly annoying
Reviewed: August 29, 2019
Overall very happy with Aerodrive, pick-up and drop-off is fast without any hassles.
Reviewed: August 14, 2019
受付の男性が強面で、店舗も倉庫のような所だったので、若干不安でしたが、料金は安くても車は新しくて綺麗でした。質問に対する答えもきちんとしてくれました。 またゴールドコーストに行く際には、利用したいと思います。
Reviewed: August 5, 2019
I was upgraded because the car I booked had a flat tyre.
Reviewed: April 29, 2019
I was happy with the pick up process. It was fast and easy. And I have to commend them for availing a car for a last minute decision during the school holidays. On drop off my daughter realised she had left my glasses in the car so went back to retrieve them and was told she couldn't go back to the vehicle. As we were getting ready to board our flight we left. I've been trying to call to enquire but have been left waiting to have my calls answered. I don't have time to use your online services I'm on the road for long periods and calling is way more convenient.
Reviewed: December 8, 2017
Picked up the car from Hertz at the airport. The office is conveniently located in the airport. However, the first staff member we encountered was not familiar with the process and incorrectly informed us that we couldn't pick up an Apollo car from Hertz, resulting in us wasting over half an hour searching for an Apollo office outside.
Reviewed: March 9, 2017
The rental company claimed to provide service in Chinese, and the price for the same model was twice as much as the non-Chinese service. However, there was no Chinese service, and they couldn't find my order when I picked up the car!
Reviewed: July 26, 2024
This was a great experience. vehicle was almost new. Customer service was amazing. Shout out to Tracey for her awesome service.
Walk to counter
Shuttle bus
Free shuttle bus
Shuttle bus
Free shuttle bus
Call for pick-up
Shuttle bus
Free shuttle bus
Call for pick-up
Walk to counter
Walk to counter
Walk to counter
Walk to counter
In terminal
In terminal
Free shuttle bus
In terminal
Call for pick-up
