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Last updated on: November 12, 2024
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25Rental Locations
12Airport Locations
Map View of Car Rental Locations in New Orleans
Budget
9.3/10
Thrifty
7.6/10
AVIS
8.5/10
GREEN MOTION
7.9/10
Hertz
7.8/10
Alamo
9.5/10
Dollar
8.6/10
Reviewed: October 22, 2024
Staff were brilliant and handled the corporate disaster of Budget very professionally. No car availability for three hours after getting off a ten hour flight. There had to be around fifty people just waiting around. Just awful, awful, awful.
Reviewed: December 31, 2023
Helpful counter staff Very smooth pick up and drop off
Reviewed: December 8, 2023
Staff were helpful and nice. Car choice was good.
Reviewed: October 12, 2024
Had to use Hertz as Thrifty was shut. Got offered. Mini van at first which we refused. Then got given a Nissan Rigue.
Reviewed: March 21, 2024
Great service! Once you complete the paperwork, they tell you the parking spot number. You just go upstairs to the parking lot and drive away on your own. However, the waiting time is incredibly long! There are more people here than at other rental companies nearby. It seems to be because their system shows it as within walking distance from the airport, which it is not! All rental company counters are outside New Orleans Airport and require a shuttle bus to a unified rental building.
Reviewed: June 7, 2022
Smoothest car hire experience ever! And brand new car. Can't fault it!
Reviewed: June 2, 2021
The Car worked out great for us. We were travelling with a lot of luggage and were able to use the trunk space effectively and seat three of us comfortably.
Reviewed: November 22, 2019
MSY is one screwed up airport. They have changed the airport configuration so that you must shuttle to the same pick up location that we walkable. Added 20- 30 min to the trip. Long line at Thrifty and no cars ready. Took 1 hr 45 minutes from landing to leaving airport.
Reviewed: May 31, 2024
The vehicle was around 70-80% new, the brakes were relatively soft, and there were several stains on the paint.
Reviewed: August 17, 2023
Très bonne expérience. Formalités simples. Très bon rapport qualité-prix.
Reviewed: November 29, 2019
I visited in April this year and was quite satisfied, but this time, due to airport reconstruction, I couldn't find the store at all. I didn't pick up the car, and the rental fee was wasted.
Reviewed: March 14, 2019
Long wait to pick up the car. Arrived at the store half an hour early per the reservation, but both reserved and non-reserved customers were in the same line. Few service counters open; it took about an hour to get the car.
Reviewed: September 28, 2022
1ere experience avec Green Motion.Tres bon service entre l'aeroport et le lieu de retrait/retour Grande rapidité pour recuperer et restituer la voiture
Reviewed: June 27, 2019
Upon arrival in NOLA train station, we called the company and talked to several reps for almost 2 hours while they were supposedly trying to locate the person who can pick us up. Pick up time was 8:00 a.m. We decided to just proceed to pick up location (spent on 2 ubers) just to find out that the office was closed and we did not have a vehicle. We had to take 2 ubers back to the city to our hotel. We finally got a call almost close to noon time to let us a know that our van rental was available. However, at that point we decided not to proceed and cancelled the reservation since it too late for our scheduled itinerary and we had to totally revise our plans. Additionally, everyone was tired from all the shuttling back and forth. Needless to say, it was a dreadful experience especially for the size of our party.
Reviewed: May 10, 2019
I didn’t work with Green Motion directly but the rental company contracted was excellent - especially Dawn. They provided pick up from airport and transportation to after dropping it off.
Reviewed: April 1, 2019
Car was small, Ford fista but it was clean.i am a big guy so the driver seat was smaller. I was expecting Nissan versa at least
Reviewed: April 26, 2022
Surclassement sans frais..toutes les assurances incluses
Reviewed: July 15, 2021
The Hertz lot was almost empty, we all had to wait for our cars while they were cleaned.
Reviewed: July 26, 2018
Like: The Agent that assisted us at the counter while getting the car was just the greatest!!! So courteous, helpful, efficient and she was just so great to deal with.
Dislike: Nothing.
Reviewed: April 20, 2022
The vehicle was not fit for rental, for the whole 500 mile journey the air bag alarm kept going off, very worrying when you past 2 fatal accidents. I reported this to Alamo / enterprise, but I’ve heard nothing back from them, which I find exceptionally bad.
Reviewed: June 28, 2019
Excellent car I must add that the windscreen wiper reservoir bottle was empty and the Radiator level bottle was below the minimum mark when I checked under the bonnet two days into the rental.It makes me wonder if the car was through our checked over before rental began. Overall excellent car
Reviewed: March 26, 2018
Like: Most of all I like the drop off procedure. Though it took some time to reach the Alamo section in Miami Int Airport driving past all the other rent reps the whole procedure took about 1 or 2 minutes. Pick up at New Orleans airport was also good. Had to wait a few minutes but after it got clear that Dodge Grand Caravan that I had booked was not available I was given Nissan Armada and off we went.
Reviewed: January 5, 2018
Forgot some items when returning the car. Called the pickup point and the staff immediately helped retrieve them from the car. Excellent service.
Reviewed: August 28, 2021
Only one member of staff. Huge queue took forever despite being checked in. No car at the given bay. No one to help. poor service.
Reviewed: April 22, 2021
Al momento de recoger el vehículo tuve que hacer fila por mas de 1 hora. Esa noche solo habían 2 personas atendiendo las entregas de Hertz, Thrifty y Dollar.
Reviewed: April 12, 2021
Pick up process was misleading. I had an allergy attack due to the dog hair under the seat..could hardly breathe. I would of returned and exchanged the car, but the dog hair was not openly present.
