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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1663007318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1663007318
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MSY is the worst for Car Rental pick up

Reviewed: Fri, Nov 22, 2019
About Thrifty: 5.7 /10
MSY is one screwed up airport. They have changed the airport configuration so that you must shuttle to the same pick up location that we walkable. Added 20- 30 min to the trip. Long line at Thrifty and no cars ready. Took 1 hr 45 minutes from landing to leaving airport.
About QEEQ: 10.0 /10
Compact | Ford Focus 2 Doors or similar

Relevant Reviews on Thrifty in United States

Elton Croft

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Reviewed: Sun, Jul 28, 2019
“California West Coast”
About Thrifty: 6.0 /10
There was a lot of upselling during the car rental process.

Carter Parker

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Reviewed: Fri, Mar 25, 2022
About Thrifty: 4.0 /10
The booked vehicle did not match the actual vehicle.

Arno Harriman

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Reviewed: Mon, Mar 16, 2015
About Thrifty: 6.0 /10
Overall, it was satisfactory. We arrived in Los Angeles at night and had to wait a long time for the rental company's shuttle. When it finally arrived, it took us to the DOLLAR location. Turns out they are the same company, but this was not mentioned during booking. If you arrive at night, you can take the DOLLAR shuttle directly since Thrifty is closed at night. At the DOLLAR counter, even though we bought full insurance, the staff tried to add other insurances, claiming they were important, and urged us to buy fuel. This was quite uncomfortable. Also, when picking up the car, the model we booked was not available, and the staff insisted we take a different model. After much back and forth, we managed to get a Corolla. The car had scratches, so we had to confirm with the staff and take photos to document it. Fortunately, the vehicle had no issues during use, and the return process was smooth. So far, no traffic violation fines have been received.

Ingrid Fox

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Reviewed: Wed, Jul 1, 2015
About Thrifty: 4.0 /10
The overall service is average, they push too many additional services!

P.Fitzgerald

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Economy | Mitsubishi Mirage 1 or similar
Reviewed: Sat, Aug 17, 2019
“Thrifty counter staff experience very poor.”
About Thrifty: 8.7 /10
I have rented cars from Thrifty through Easyrentcars.com twice this year: on both occasions I purchased the Super Insurance Package when making my booking online. When collecting my car on both occasion, the counter staff attempted to sell me LDW Additional insurance. When I explained that I had already purchased additional insurance and that LDW insurance was included in my total rate, they became very persistent in their efforts to convince me that I was underinsured and that I needed to purchase more insurance. On the first occasion the Thrifty representative became quite rude when I continued to refuse to be persuaded to buy insurance that i had already purchased. On the second occasion the Thrifty representative spent a considerable amount of time telling me that I did not understand the situation and that I would be breaking the law by driving the vehicle without first purchasing insurance from him: he kept me waiting at the desk to collect my car for almost 45 minutes although I had all the required documents including proof of all the insurances I had purchased. On both occasions i found the manner of the counter staff rude and intimidating, leaving me a very negative perception of the Thrifty Car Rental experience.
About QEEQ: 8.0 /10

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