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Last updated on: December 20, 2024
95Rental Locations
26Airport Locations
Map View of Car Rental Locations in Washington
Dollar
7.7/10
Hertz
7.8/10
AVIS
7.5/10
Budget
7.9/10
Thrifty
7.8/10
Alamo
8.8/10
Shouqizuche
8.5/10
PAYLESS
6.7/10
Europcar
7.8/10
Advantage
6.4/10
National
7.7/10
Reviewed: October 26, 2024
Most of my experience was good. Especially when I needed to replace the damaged car in Philadelphia.
Reviewed: September 19, 2024
Everything went smoothly pleased with overall experience
Reviewed: January 9, 2024
Counter staff were very helpful and ver efficient.
Reviewed: September 7, 2023
The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.
Reviewed: October 2, 2024
Staff pretty clueless but luckily the manager was there and he was on top of things
Reviewed: April 18, 2024
Unlike in China, the service efficiency and staff attitude in big cities are indeed much worse compared to smaller cities.
Reviewed: September 29, 2024
Counter staff was PATHETIC. It took 2 hours to get the car !!! QEEQ price was VERY CHEAP, thanks !!!
Reviewed: October 8, 2023
Poor service, they arbitrarily added insurance and forced us to agree.
Reviewed: November 4, 2022
The car had a mechanical problem, and Avis was very accommodating
Reviewed: April 2, 2022
Waited well over half an hour to pickup car — there were four staff at the registers but it was *very slow*
Reviewed: September 26, 2024
El auto estaba de maravillas la atención muy buena ha sido una de las mejores experiencias en todos los viajes que he hecho
Reviewed: June 8, 2024
Customer service added car insurance without my consent, causing me to purchase duplicate insurance, and they refused to refund.
Reviewed: August 3, 2022
Initially, they said there were no cars available, but eventually they resolved it.
Reviewed: June 16, 2022
Used Thrifty before in NewZealand and always get good prompt service with the car as advertised. Check in and check out straightforward. No hard selling of additions, but offered if needed.
Reviewed: November 28, 2021
Los vendedores del mostrador intimidan al usuario con los seguros y terminamos pagando mucho más de lo que se hace la reserva.
Reviewed: November 28, 2021
Al regresar el auto el empleado no estaba bien oriento de la entrega del auto faltaba una raya de gasolina y dice que fuéramos a completar la gasolina a lo cual retornó al auto para gestionar la misma, la empleada de salida no permite la gestión y no dio el mejor servicio al cliente. La experiencia no me gusto No supieron orientar me tuvieron dando vuelta lo cual consume gasolina para cobrarla Con esto dejo saber que no deseo alquilar mas carro con la compañía
Reviewed: September 4, 2022
I was a little apprehensive booking my car from Alamo since I'd never used them before. I couldn't have asked for a smoother pick up and drop off process. Both took 5-10 minutes, which was ideal (both happened during the summer, so presumably high season). Car was in perfect condition (2.5k miles, so basically new) and I had no problems at all. Will use again!
Reviewed: October 20, 2019
Got a very nice car, above what I booked. Really made my trip more fun, can recommend asking for a Jeep Wrangler!
Reviewed: September 20, 2019
The rental car bus took a really long time to come - over 30 minutes. And the location was quite a way from the airport.
Reviewed: July 5, 2018
Hardly any waiting in line, and the service attitude was great.
Reviewed: June 25, 2019
We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.
Reviewed: February 8, 2019
Provided by local Advantage service, the car rental and return process was smooth and simple. No upselling. Great value for money.
Reviewed: January 4, 2019
Europcar is a small rental company with limited vehicles and unreasonable charges. They ignored multiple attempts to resolve issues during the rental period!
Reviewed: December 27, 2018
Not bad, both the pickup and return were very quick.
Reviewed: October 28, 2018
The rental company had few people, so picking up the car was quick. The model I initially booked was unavailable, so they provided a replacement when I picked it up.
Reviewed: September 11, 2018
Like: Price for rental was reasonable and we got excellent gas mileage!
Dislike: Car wasn't washed when we got it.
Reviewed: September 11, 2018
Like: Made on-the-spot accommodations that were more suitable for the seniors traveling with me.
Reviewed: July 3, 2018
The pickup time was too long, the waiting time was excessive
Reviewed: April 11, 2018
Pick-up and return was okay, there was a shuttle right outside the airport, and the counter line was short. However, they overcharged me for gas (even though I returned the car with a full tank), which took a while to resolve. At pick-up, I was informed that the booked car didn't have supplementary liability insurance, which is essential in the US as it's needed in case of an accident. QEEQ's customer service confirmed this. I recommend QEEQ to alert customers about necessary insurance upfront. I also had to buy a 5-day ezpass for tolls, but only needed it for one day on the Washington-New York route. This wasn't clearly explained by QEEQ's customer service.
Reviewed: November 23, 2017
It was really unsatisfactory. The rental company made an error with the return location and charged extra for returning the car to a different location.
Reviewed: June 16, 2016
The rental process is simple, and the staff are diligent and friendly.
