All licenses issued in the European Union are accepted.
Driver's licences from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of rental have not been in Europe for longer than 6 months. If your domestic driving licence is printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license when you drive in Switzerland.
To drive in Switzerland, the driver must present a valid national driver's license that has been held for at least 1 or 2 years (according to different car rental company). The minimum age to drive in Italy is 20 years old (age may vary by car category).
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.
The car was a little bigger than ordered.
The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait.
I wish they had a larger fleet of automatic vehicles.
Since I only drive automatic cars, I was given a very small car, which was not what I originally booked. Although it was considered an upgrade, it was really disappointing to receive a mini car instead of the SUV I had reserved.
Pathetic on the pick up location
painful experience and trauma is inexplicable
Travelled by 3 busses first and spent 8-10£ and then had to take 2 more busses and walk 2-3 kms to get to the car
10Flawless Car Rental Experience: Quality Car, Outstanding Customer Service, and Efficient Agents
We actually arrived about 1 hour earlier than the time we gave Alamo for pickup. Still, the lady at the desk was so understanding and said she would go and check to see if the car was ready for pickup. She returned within 10 mins and said we could go and pick up the car. The girl at the car park also helped us with showing us the controls of the car since I was not familiar to the model. It was a hybrid automatic. Usually I drive a manual.
The quality and condition of the car was superb. It suited our needs perfectly. We were able to load our luggage and leave for our holiday.
The same girl met me at drop-off. She checked the car carefully with me and there were no issues and we were able to leave within 5 mins or so.
It was ever so smooth.
Car was in good condition.
But We waited more than 1 hour in airport in order to reach the office phone, I was trying to call them thru whatsup, but it turned out that they don't answer whatup calls early mornings....
The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
Everyone should definitely avoid this scam company. I paid 4500 RMB for a 2-day rental, which I accepted. When returning the car on the weekend, there were no staff, and I was told to just park the car and leave the keys in the drop box. Later, they sent me a repair bill equivalent to 16,000 RMB. You can buy a used car for that amount in my country! Looking at the damage list, it seems they inspected with a magnifying glass. Disgusting and despicable!
10Einfaches Online-Buchungsverfahren. Eine Verlängerung der Mietdauer ist über Qeeq nicht möglich
Enterprise/Alamo Zürich Genferstrasse: Sehr nettes Personal. Das Auto wird vom Personal vom Parkdeck im oberen Stockwerk innerhalb weniger Minuten zum Autovermietungsbüro gebracht.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
March 2, 2025
Destination: Geneva
Booked as "Golf or equivalent". Dacia Duster supplied. No problems
View moreFebruary 24, 2025
Destination: Zurich
Car was different but good
View moreFebruary 20, 2025
Destination: Zurich
Alles ist reibungslos verlaufen
View moreFebruary 16, 2025
Destination: Basel
The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.
View moreFebruary 12, 2025
Destination: Geneva
The car was a little bigger than ordered. The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait.
View moreJanuary 26, 2025
Destination: Geneva
We got Tiguan allspace - the level we bookes. The counter stuff were helpful and nice.
View moreJanuary 25, 2025
Destination: Geneva
See above comments.
View moreJanuary 24, 2025
Destination: Basel
I wish they had a larger fleet of automatic vehicles. Since I only drive automatic cars, I was given a very small car, which was not what I originally booked. Although it was considered an upgrade, it was really disappointing to receive a mini car instead of the SUV I had reserved.
View moreJanuary 14, 2025
Destination: Geneva
Solid
View moreJanuary 14, 2025
Destination: Altendorf
All as expected
View moreDecember 29, 2024
Destination: Geneva
Charged a large deposit on my credit card despite everything being paid. Very annoying as it blocks this amount for the entire period of the rental.
View moreDecember 18, 2024
Destination: Mulhouse
El coche estaba en muy buen estado, en el mostrador fue todo muy fácil,
View moreDecember 12, 2024
Destination: Zurich
Ja
View moreDecember 1, 2024
Destination: Zurich
The car is as we wish we could get. No problem at all. Interior is clean and comfirtable.
View moreNovember 29, 2024
Destination: Zurich
Jafresi and David were very helpful and very kind. 11 out of 10 for their cooperation.
View moreNovember 27, 2024
Destination: Geneva
연료를 사전에 구입하였는데, 다쓰고 초과분에 대하연 환불을 안해 주었음
View moreNovember 22, 2024
Destination: Geneva
Voiture moyenne gamme et j’aurais préféré payer un peu plus cher finalement
View moreNovember 14, 2024
Destination: Geneva
Les personnes au telephone n ont aucune idee du deroulement a l aeroport
View moreNovember 8, 2024
Destination: Geneva
It was Europcar. When check out, the counter didnt explain about the toll
View moreNovember 1, 2024
Destination: Zurich
did charge me fuel, although I filled it completely!
View moreOctober 30, 2024
Destination: Geneva
Car was in excellent condition and the staff was also courteous at all times.
View moreOctober 29, 2024
Destination: Zurich
excellent sevices. we need a roadside help during our rental period, and they came as fast as they could around 1hour waiting time
View moreOctober 6, 2024
Destination: Lugano
Pathetic on the pick up location painful experience and trauma is inexplicable Travelled by 3 busses first and spent 8-10£ and then had to take 2 more busses and walk 2-3 kms to get to the car
View moreSeptember 25, 2024
Destination: Zurich
We actually arrived about 1 hour earlier than the time we gave Alamo for pickup. Still, the lady at the desk was so understanding and said she would go and check to see if the car was ready for pickup. She returned within 10 mins and said we could go and pick up the car. The girl at the car park also helped us with showing us the controls of the car since I was not familiar to the model. It was a hybrid automatic. Usually I drive a manual. The quality and condition of the car was superb. It suited our needs perfectly. We were able to load our luggage and leave for our holiday. The same girl met me at drop-off. She checked the car carefully with me and there were no issues and we were able to leave within 5 mins or so. It was ever so smooth.
View moreSeptember 12, 2024
Destination: Zurich
Good experience
View moreSeptember 6, 2024
Destination: Zurich
Car was in good condition. But We waited more than 1 hour in airport in order to reach the office phone, I was trying to call them thru whatsup, but it turned out that they don't answer whatup calls early mornings....
View moreSeptember 3, 2024
Destination: Lugano
Nice and easy
View moreSeptember 3, 2024
Destination: Zurich
Yes, I got an upgrade. The car was excellent.
View moreAugust 16, 2024
Destination: Zurich
Everything was excellent
View moreAugust 3, 2024
Destination: Geneva
Convenient pick up and drop off location
View moreAugust 3, 2024
Destination: Zurich
Convenient pick up and drop off
View moreAugust 3, 2024
Destination: Zurich
Convenient pick up and drop off
View moreJuly 31, 2024
Destination: Zurich
Very satisfied
View moreJuly 31, 2024
Destination: Lausanne
Great experience, helped explain how to use the safety seat
View moreJuly 29, 2024
Destination: Zurich
Very satisfied
View moreJuly 29, 2024
Destination: Geneva
Simple procedures and detailed service
View moreJuly 29, 2024
Destination: Zurich
Very satisfied
View moreJuly 28, 2024
Destination: Zurich
Quite satisfied
View moreJuly 27, 2024
Destination: Zurich
The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
View moreJuly 27, 2024
Destination: Geneva
The car was very new and in great condition. The pickup and drop-off went smoothly without any additional insurance upsell.
View moreJuly 26, 2024
Destination: Geneva
Overall service was excellent.
View moreJuly 25, 2024
Destination: Zurich
Satisfactory
View moreJuly 25, 2024
Destination: Zurich
Good
View moreJuly 24, 2024
Destination: Zurich
The pick-up and drop-off processes were very smooth.
View moreJuly 24, 2024
Destination: Zurich
Everyone should definitely avoid this scam company. I paid 4500 RMB for a 2-day rental, which I accepted. When returning the car on the weekend, there were no staff, and I was told to just park the car and leave the keys in the drop box. Later, they sent me a repair bill equivalent to 16,000 RMB. You can buy a used car for that amount in my country! Looking at the damage list, it seems they inspected with a magnifying glass. Disgusting and despicable!
View moreJuly 24, 2024
Destination: Zurich
Great service, felt the familiar Hertz experience
View moreJuly 24, 2024
Destination: Zurich
Overall pretty good.
View moreJuly 23, 2024
Destination: Geneva
This 'Europcar' is great. The staff are friendly, cordial, and efficient. Excellent!
View moreJuly 22, 2024
Destination: Geneva
Faultless process
View moreSeptember 15, 2024
Destination: Zurich
Enterprise/Alamo Zürich Genferstrasse: Sehr nettes Personal. Das Auto wird vom Personal vom Parkdeck im oberen Stockwerk innerhalb weniger Minuten zum Autovermietungsbüro gebracht.
View more