Alpha Car Hire, Brisbane Airport - International Terminal Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alpha Car Hire - Brisbane Airport - International Terminal Information, Car Rental Instructions & Policies

Address

Off Airport, 985 Kingsford Smith Drive,, Eagle Farm, Queensland , 4009, QLD, Queensland

Telephone

(07) 3062 7439 / 1300 22 74 73

Pick-up Instructions

The Alpha Car Hire - Brisbane Airport - International Terminal car rental location is located out of the airport

Call branch to arrange for collection. Exit the terminal, turn left and follow the 'Pre-booked Group Transport' sign down the ramp and wait at bus stand 3 in the 'Group Transport' area. Flight number mandatory.

Drop-off Instructions

Please return the car to 511 B Nudgee Rd, Hendra QLD 4011 (A short 5km drive down Airport Drive from the Airport Terminals). A courtesy shuttle service will take you back to the airport

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any Australian islands, taking rental cars crossing border is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 5000

Theft Insurance Excess:

AUD 5000

Third Party Liability Insurance Excess:

AUD 5000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.4 mi from Brisbane Airport

Railway Stations

2.4 mi from International Terminal Railway Station

4.4 mi from Central Station

Hotels

0.1 mi from resort style home close to airport & CBD

0.4 mi from Ibis Budget Brisbane Airport

0.6 mi from Novotel Brisbane Airport

Other Landmarks

5.4 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of Alpha Car Hire Store Location

coordinates: -27.418948 153.073635

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 5.1
Vehicle cleanliness: 4.6
Spaciousness: 5.2
Counter staff: 4.5
Pick-up location: 5.1
Drop-off location: 5.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Duffy
Brisbane
8 /10 Very good
Reviewed: Monday, December 2, 2024
Like: Done the job I needed it for
Dislike: The no tint on the windows made us feel exposed. The drivers seat belt clip was a pain.
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D.Vargas
Brisbane
9.6 /10 Excellent
Reviewed: Monday, December 2, 2024
Like: I receive a better car. Good quality and general conditions. Very comfortable for the family and children.
Dislike: It took me about two days to know how to use the cruse control. It was a bit difficult to arrive to the direction and to go out without knot the city. But the staff was very friendly with this. I didn't know if I had to return it clean or not I had to call to confirm.
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G.ChingLeong
Brisbane
6.3 /10 Average
Reviewed: Monday, December 2, 2024
Vehicle was dirty
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Poonam Hingorani
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
I had booked a Kia Sportage but got a Hyundai Tucson. I paid extra coz I wanted to test drive that particular car. I remember paying extra to be able to drive this car over Hyundai Tucson and didn’t like the part where I was given a cheaper car for the same price.
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R.Tippett
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
Very quick and easy, pleasure to deal with.
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A.Gurung
Brisbane
7 /10 Good
Reviewed: Monday, December 2, 2024
Was bad because i did’t get car which booked in for
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J.Luman
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
Great company, cars, easy to work with
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Anonymous
Brisbane
9.3 /10 Excellent
Reviewed: Monday, December 2, 2024
Alpha could not find our booking to begin with. Spent a while to track it down as QEEQ did not send through my surname. Said the insurance booked through the app was less than their basic
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
We didn’t like the car much because it was an MG and everything was back to front. It was pretty expensive but I suppose covid has caused that.
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Albert Irving
Brisbane
2 /10 Poor
Reviewed: Monday, December 2, 2024
Generally far from the airport, and the pickup location is also quite a distance from the terminal. The service is very average. Especially in Brisbane, there was a female receptionist in her forties or fifties who was very impatient and intentionally spoke quickly. She almost kept our only driver's license translation. After selling us an additional insurance, she gave us a smoky, battered car with limited space. I will definitely not choose Alpha Car Hire again!
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Calvin Joan
Brisbane
6 /10 Average
Reviewed: Monday, December 2, 2024
Average experience, rented from this company in Melbourne as well. Service attitude was not great and the car condition was so-so.
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Honey Meg
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
Very nice and friendly.
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Merry Lawson
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
Excellent car rental experience, highly recommend.
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Tim Richards
Brisbane
8 /10 Very good
Reviewed: Monday, December 2, 2024
Great service, picking up and returning the car took less than 5 minutes, and there's a free airport shuttle.
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Woodrow Jenny
Brisbane
10 /10 Excellent
Reviewed: Monday, December 2, 2024
Good
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Ira Julia
Brisbane
6 /10 Average
Reviewed: Monday, December 2, 2024
Maybe their business is too good, they are very impatient when explaining issues. It's best if you don't ask anything, just sign, take the key, and leave. I purchased full insurance, but it seems they think full insurance is handled by the rental platform and has nothing to do with them. If there's a problem, you still have to pay first, and then get a refund from the rental platform after returning to China.
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