From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4521913326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4521913326
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Firefly, Brisbane Airport Car Rental

Firefly 1000+ ratings, 8 reviews

Brisbane, Queensland, Australia

8.6 / 10 Very good

Firefly - Brisbane Airport Information, Car Rental Instructions & Policies

Address

Airport Drive Brisbane, 4009 Brisbane Airport

Telephone

0738605014

Pick-up Instructions

The Firefly - Brisbane Airport car rental location is located out of the airport

Car rental service provided by Hertz. Please go to Hertz Rent A car counter for pick up.You must provide a flight number when picking up a vehicle at Brisbane Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC terminal.

Drop-off Instructions

Counter is located in International Terminal. Please follow signs to Car Return, park vehicle to the return space and return key to counter.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:59
06:00 -23:59
06:00 -23:00
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of AUD 16.5 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 14.3/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Magnetic Island, Moreton Island, North Stradbroke Island, Daydream Island, Rottnest Island, Cockatoo Island, Tasmania, Bruny Island, Brampton Island, Horn Island, DayDream Island

Excess

Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Brisbane Airport

Railway Stations

1 mi from International Terminal Railway Station

7.7 mi from Central Station

Hotels

0.6 mi from Pullman Brisbane Airport

0.6 mi from ibis Brisbane Airport Hotel

2.8 mi from Novotel Brisbane Airport

Other Landmarks

8.7 mi from Sky Needle

FIND ME A CHEAP RENTAL
Map view of Firefly Store Location
coordinates: -27.3942144 153.1218303

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 6.0
  • Vehicle cleanliness: 6.0
  • Spaciousness: 6.0
  • Counter staff: 5.2
  • Pick-up location: 5.0
  • Drop-off location: 5.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: The service and location were great.
    Read More >
  • B.Ryder

    Brisbane

    8.6 /10 Very good

    Reviewed: Friday, November 22, 2024

    Like: Brilliant service, car hire was easy to complete, return was fast and easy.
    Read More >
  • A.Roy

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: It is value for money. Easy and economical.
    Read More >
  • T.Cheng

    Brisbane

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good value, easy pick up & drop off
    Read More >
  • Anonymous

    Brisbane

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app
    Read More >
  • Kristin Paul

    Brisbane

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The wait time was quite long
    Read More >
  • Adair Jonson

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good attitude, no need to queue
    Read More >
  • Freda Mackintosh

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall service is acceptable.
    Read More >
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