Firefly, Sydney Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Firefly - Sydney Airport Information, Car Rental Instructions & Policies

Address

KEITH SMITH AVE

Telephone

0294934190

Pick-up Instructions

The Firefly - Sydney Airport car rental location is in terminal

You can walk to the counter of Firefly - Sydney Airport car rental.

Serviced by Hertz Car Rental. Flight Details--You must provide a flight number when picking up a car at Sydney Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC T2 Terminal. Domestic Travellers - There is Rental Collection Counters in Every Terminal at Sydney Airport and all cars are then collected from the main car park area within the Arrivals Level Car Park. This is the same area where all cars are to be returned. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Drop-off Instructions

Serviced by Hertz Car Rental. Domestic Travellers - There is Rental Collection Counters in Every Terminal at Sydney Airport and all cars are then collected from the main car park area within the Arrivals Level Car Park. This is the same area where all cars are to be returned. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of AUD 16.5 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 14.3/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Magnetic Island, Moreton Island, North Stradbroke Island, Daydream Island, Rottnest Island, Cockatoo Island, Tasmania, Bruny Island, Brampton Island, Horn Island, DayDream Island

Excess

Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Sydney International Airport

Hotels

1.2 mi from Novotel Sydney International Airport (formerly Mercure) Hotel

1.2 mi from Southern Cross Hotel

1.3 mi from Quality Hotel CKS Sydney Airport

Other Landmarks

4.6 mi from Sydney Tower Eye

5.6 mi from Sydney Opera House

FIND ME A CHEAP RENTAL

Map view of Firefly Store Location

coordinates: -33.932911 151.178804

Guest Reviews

Total points： 6.8 / 10 Average

Vehicle condition: 5.4
Vehicle cleanliness: 5.4
Spaciousness: 5.4
Counter staff: 4.8
Pick-up location: 3.7
Drop-off location: 4.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

R.Chow
Sydney
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Was very good. No fuss
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C.Tay
Sydney
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Long queue at Hertz counter at Sydney airport. There were only two staff. One family held up the line because they didn’t pre book a car. I suggest 3 lines where two would serve customers who have already reserved their cars and just need to pick up.
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TPac
Sydney
7 /10 Good
Reviewed: Tuesday, November 26, 2024
The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
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M.Veronese
Sydney
9 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.
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Rory Walpole
Sydney
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
The original order was over 300 AUD, but at the pickup location it became over 500 AUD. The deposit refund is very slow. It's been a month and I still haven't received it.
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Veronica Defoe
Sydney
4 /10 Average
Reviewed: Tuesday, November 26, 2024
I called to ask about the pickup location, but they completely ignored what I was saying and just kept telling me how to return the car. When I got to the counter, the male clerk aggressively pushed for insurance. He said if I didn't buy it, even a tiny scratch would cost me $6000. Who are they trying to scare!
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Gilbert Foster
Sydney
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Not bad, just like Hertz.
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